Absolutely the best service!
My boy File' had 13-15 stones removed at a really young age. The doctors and all employees at Chateau Vet were so good to him. He was back and forth to the clinic over a 3-week period, and we never felt like a number. They call us by name as soon as we enter the building. Met Life Pets has been a life saver! I have never had a claim denied. I will never trust my boys to anyone else. THANK YOU, CHATEAU VET AND MET LIFE PETS!!!!
- INSURER:
MetLife
- VETERINARIAN:
Chateau Veterinary Clinic
- POSTED: 11/28/2023
- BY: Debra
- BREED: Dachshund, Miniature Short Haired
- AGE OF PET: 0 - 3
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Definitely recommend trupanion
Had some issues at first with our claims because of paperwork error. Once we discovered what was the problem trupanion worked quickly to resolve and paid Lulu's claims. Lulu now requires monthly vet visits for the rest of her life and quarterly visits to a eye specialist. It a great relief to know we can provide her with the care she needs with our partner trupanion. Trupanion is the real deal a tip just make sure you include all vets and clinics your pet has ever been to when submitting claims. Now that we have everything in order our claims are literally paid the next day. We will be forever grateful to trupanion for helping Lulu save her sight.
- INSURER:
Trupanion
- VETERINARIAN:
Joor Road veterinary hospital
- POSTED: 11/10/2023
- BY: Jamey
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
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Don't believe the posivie reviews
After submitted five claims over six months and having them all rejected, I realized that this was a premium-collection company, not an insurance company. I was conned and I accept that. However, two weeks after advising them I was cancelling the policy I received a notice that they were raising my monthly premium. Reason: dog is a "shepherd mix" and not a "mixed" breed, as i indicated when I signed up--of course, shepherd mix was not an option. I can't say if pet insurance is a scam generally, but if you're shopping for coverage, I'd pass on Embrace.
- INSURER:
Embrace
- POSTED: 09/09/2023
- BY: Lawrence
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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Very courteous and helpful.
Very courteous and helpful. Love direct deposit feature and the great benefits and quick claim processing.
- INSURER:
Trupanion
- POSTED: 05/11/2023
- BY: Pam
- BREED: Shar Pei
- AGE OF PET: Over 11 years
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Nothing Much Covered!!!
I suppose the have 90% coverage for the policy I have. Yet, I have not gotten that with the claims I have filed. You claim you donât cover exams, which is crazy because the pet has to be examine to determine what is wrong with it when there are issues. That should be the main thing covered! Then you do not cover vaccinations, which is ridiculous! You just do not cover much of anything. I will be searching for new insurance for my pet! I pay you all too much monthly for you not to cover much of anything. Ridiculous!
- INSURER:
Trupanion
- POSTED: 05/07/2023
- BY: LaToya
- BREED:
- AGE OF PET: 0 - 3
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Good care for our 4 leg babies
It was easy to understand.
- INSURER:
Trupanion
- POSTED: 04/27/2023
- BY: Maria
- BREED: Pug
- AGE OF PET: 0 - 3
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The veterinarian office sent my claim for my pet for me thru trupanion express portal and I received my reimbursement in the next two days.
The veterinarian office sent my claim for my pet for me thru trupanion express portal and I received my reimbursement in the next two days. It was so fast and easy
- INSURER:
Trupanion
- POSTED: 04/27/2023
- BY: Andrea
- BREED:
- AGE OF PET: 0 - 3
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fast payment
easy transition; very fast claim payment, even though it was my very first claim.
- INSURER:
Trupanion
- POSTED: 04/04/2023
- BY: maxi
- BREED: Labrador Retriever (Yellow)
- AGE OF PET: 0 - 3
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