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Appreciate your claims processing & customer service staff
Insurer: Fetch
By: Karen
Nationwide is really great insurance if…
Nationwide is really great insurance if you dog is young. I have been with them for a long time; however, when my dog turned 8, they took away a lot of my policy. It is when he will need the insurance the most. So I actually doubled up my insurance with them and Trupanion. Yesterday when I wanted to ask a few questions regarding my policy, the initial person I was on the phone with was rude and confusing. She also refused to transfer me to ask more questions. She was insistent that she could help me.... she could not. She said she would only transfer me if I canceled my policy. So I did! I was finally transferred. The second person was amazing and provided me a good experience. I even signed up for another plan that helped support my dogs wellness plan better and it was cheaper as well. I left a 3 because the company diminished my coverage at the age of 8, and the experience with that 1st woman on the phone. However, the first years of my coverage was great, and the customer service is typically better than what I experienced yesterday.
Insurer: Nationwide
By: customer
Get Pet Insurance !!
We adopted a rescue pup when she was 7 weeks old and immediately got insurance from Healthy Paws. The best decision. Our pup has severe allergies and most recently had a mast cell tumor removed. Healthy Paws has a quick turnaround on reimbursement and they make it so easy. Which is invaluable when you are already dealing with the stress of medications, vet visits and recovery. Healthy Paws has made it possible for our pup to get the immunotherapy and allergy medications she needs plus her recent surgery. We were blindsided by the mast cell tumor and worrying about the cost was not a part of the equation because of Healthy Paws. We didn’t hesitate to have it removed. We submitted the claim immediately and were reimbursed within 48 hours. Our pup is the 3rd one we’ve had with Healthy Paws. Hands down the best.
Insurer: Healthy Paws
By: Kami W.
Easy to navigate and enroll
Easy to navigate and enroll. Now to see how it goes when a claim needs filed and get reimbursement.
Insurer: MetLife
By: Laurie
I am so pleased with Spot Pet…
I am so pleased with Spot Pet insurance, submitting a claim was very easy, and our claim was processed in a week! The website is user friendly; I highly recommend this company!
Insurer: Spot
By: Christine Burroughs
Easy
Easy: to sign up, talk with a representative, get the app, make a claim, get your money directly into your bank account—- All for a good rate to get pets covered for medical. No question. MetLife Pet insurance is the way to go
Insurer: MetLife
By: customer
Fetch pet insurance is a scam
Fetch pet insurance is a scam. They say reimbursement rate of 70% meanwhile I got 0.00% back two of my claims. You pay so much monthly for very little results. Very misleading. Very disappointing
Insurer: Fetch Canada
By: joelle koenning
It was easy to sign up.
It was easy to sign up.
Insurer: Nationwide
By: Art H.