223,999+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,999 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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its so easy to file a claim and the…
its so easy to file a claim and the reimbursment is very quick
Insurer: MetLife
By: customer
Easy to use site
Easy to use site. Fully explained coverage and benefits.
Insurer: Nationwide
By: Hans
Pumpkin Pet Insurance
When you need to speak with someone, they are very informative and patient. I filed my 1st claim and Pumpkin promptly refunded the payment back to its original account. Happy I chose Pumpkin.
Insurer: Pumpkin
By: Gina
I’ve been very impressed with how…
I’ve been very impressed with how quicker the claims process goes and the overall ease of submitting a claim.
Insurer: Figo
By: David
Doubled my cost for moving down the street
I have paid these people monthly since 2017. Never filed a single claim. Finally filed one, but my address had changed since I signed my cat up. I moved a mile down the street, but my zip code had changed. When I reached out to change my address with them (you can't do it online, because they want to be able to run this specific scam), I was informed that my monthly fee would now be doubled. DOUBLED. I moved DOWN THE STREET. Also my invoice was for less than my deductible so they're not paying anything out anyway. How on earth can they DOUBLE my monthly rate because I moved a MILE down the street? How can they justify this? This is a scam. Horrible people, horrible business. They should be ashamed of themselves.
Insurer: Trupanion
By: Sasha Pasulka
Ken was very patient with me
Ken was very patient with me. He explained the coverages available, the premium and exclusions. I was surprised about the availability of a vet 24/7. Good experience.
Insurer: Nationwide
By: Victoria LaBrie
So far I have only had small claims and…
So far I have only had small claims and they have been handled quickly.
Insurer: Pumpkin
By: bikehi
Quick timely claims and reimbursements.
Quick timely claims and reimbursements.
Insurer: ASPCA
By: Edward Weber
Spot Pet Insurance denies claims
I had Spot Pet Insurance for six months before filing my first claim for my dog's ear infection. I submitted all of Milo's veterinary records, including his last exam from June 2024 and his July 2025 vaccination records. The problem was that his previous veterinary clinic permanently closed in July 2024, so Spot couldn't request additional records directly from them. I explained this repeatedly, both by phone and in writing, but after more than a month, my claim was still denied for "insufficient veterinary records." Customer service was slow, unresponsive, and unwilling to acknowledge that the clinic no longer exists. If a claim can be denied because records are unavailable from a permanently closed clinic, I have no confidence future claims would be handled fairly. I canceled my policy.
Insurer: Spot
By: Tammy