219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great conversation with Representative…
Great conversation with Representative and knowledgeable. Fast response to claim questions
Insurer: Prudent Pet
By: Gillig
Filing claims on line was very easy
Filing claims on line was very easy! I was amazed how fast they sent me an email stating that my claim had been received and was being processed. Shortly after, I received another email stating my claim had been approved and how much I would be receiving. The next morning when I accessed my checking account the funds had been deposited! Thank you Embrace for making the process so fast, responsive, and deposited funds so quickly!
Insurer: Embrace
By: Linda Weiner
So far not overly impressed
So far not overly impressed. I just enrolled my Toy Poodle and presented a question about the amount I was billed last Wednesday and six days later I am still waiting on a reply! I had been with my vet’s Paw plan and moved. Unfortunately the offices where I moved don’t offer it. They were outstanding!
Insurer: Embrace
By: Cindy Calhoun
Your company has the additional…
Your company has the additional coverage that I wanted for my pet.
Insurer: Pumpkin
By: customer
Pets Best has saved Sally's life
She was diagnosed with terminal cancer over two years ago. Pets Best has kept her alive. Without their seemless coverage I don't know what I would have done. I can't thank them enough for the continuing help and support.
Customer service very helpful &…
Customer service very helpful & knowledgeable
Insurer: Prudent Pet
By: mjwaldjuno.com
Revised review: We do recommend Spot (for now)
Spot pet insurance has taken over 2 months to reimburse for a neuter surgery. We have had countless interactions with outsourced customer service at Spot and no check has been received. We gave bank info to deposit in our account but they could not, for some reason, deposit so supposedly they sent a check: interesting they can take the money out monthly but cannot deposit! The website said successful bank info was entered. So they said they sent a check. We did not receive for a month so called and they cannot try to re deposit, they “have to mail it”. Still have not received. I wanted to believe they were a good company because of all the good reviews but our experience has been terrible. We will be finding a new company to insure our very healthy fur baby. Revised review: after working with very helpful people at Spot we finally received the check this Saturday. Hallelujah!! We will stay with spot hoping the next reimbursement goes better. I Confirmed we are on direct deposit. So I changed my review to 5 stars because they reached out and went above and beyond to help us get our check.
Insurer: Spot
By: Susan
The rep I spoke to on the phone was…
The rep I spoke to on the phone was very nice :) and knowledgeable. Obviously has a real heart for pets and wants to make sure pet owners rest easy knowing their fur babies are protected.
Insurer: Nationwide
By: customer