209,556+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The process was clear and easy to do
The process was clear and easy to do. I got my reimbursement really quickly.
Insurer: Spot
By: Joann Cavalli
Claim process was easy and smooth
Claim process was easy and smooth. From the date I uploaded the bill and invoices, it took less than 2 weeks to receive the money I need. Customer service was good too.
Insurer: Pets Best
By: Lucy
Trust them with your pet family
We've had Embrace Pet Insurance since our Ragdoll cat, Pippin, came into our home five years ago. We found out this month that Pippin has cancer. He's a beloved giant, purring fur-ball who will let you hold him for as long as you need, or he needs(!), and touch his nose to yours in trust, and finding out about this cancer has wrecked everyone in our home. We've had two expensive vet appointments so far and Embrace has been wonderful. I just submit copies of the vet bill online and have always received a determination within a few days and a check in the mail within a week from the determination. If I linked my bank account, the checks would come even faster; I just haven't done that yet. I've liked Embrace so much that we added on our new Australian Shepherd last year. Update - Since I wrote the first part of this review, we have lost our beloved Pippin. We had one more specialist vet appt & the result was that he didn't have much time left. We got another week with him and then we took him in to be put to sleep because we didn't want him to suffer. I have tears just typing this. The last appt was $2500 and I couldn't have afforded that without the pet insurance. I pay for 90% coverage and knowing that we have that meant we could try to get him help, even though it didn't "work." After I notified Embrace, they actually sent an email with their condolences and saying that they were canceling his insurance for us but assuring me that that didn't mean they wouldn't pay for the last claims. I appreciated that so much and I will continue to have Embrace for other pets.
Insurer: Embrace
By: Genie
Fast Claim Settlement
Submitted claim online which was very easy. Notified claim was paid with a week. Outstanding! No questions asked.
Insurer: Spot
By: Ben
Fast.easy to maneuver from iPhone …
Fast.easy to maneuver from iPhone information needed.
Insurer: Fetch
By: MaryBeth
Always a good experience
Always a good experience
Insurer: Spot
By: customer
My dog passed away on January 4th
My dog passed away on January 4th. When I called to remove him from my multi-pet policy, a wonderful man named Ash was very courteous and expressed great sympathy for my loss. It was so greatly appreciated. He took his time explaining the process of removing my dog and backdated his policy to the day of his death. I’m thankful I got him as my representative.
Insurer: Embrace
By: Rebecca Criss
Quick Claims Processing
It took just a few days from the time I submitted the claim for Embrace to review the claim, approve it, and issue payment. It was very much appreciated.
Insurer: Embrace
By: Pet Parent
Good Pet Insurance
First off, I would like to say I loved how quickly I was responded to! I gave only 3 stars because I sent in two different claims and was told they were one in the same. They were different. One was from last year and one was from this year. Otherwise, I would have given 5 stars if I had been told that I couldn't submit a claim from the previous year.
Insurer: Spot
By: Terri
Great return time!
I filed my claim and it was processed quickly. Fetch deposit money for the claim into my account in about 7 days. I love this insurance because of their efficiency.
Insurer: Fetch
By: Teresa Kellar