209,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Slow website
Slow website. If I am paying just for illness and not for wellness at this rate, I am cancelling asap.
Insurer: Fetch
By: Marci
Reps are personable and true. Cheap, Effective, Reliable.
Reps are fantastic to work with. Very personable and do not give the "corporate insurance" vibe. They allowed you to make the plan that works best for you and their turnaround time to get you reimbursed is within a week, which is fantastic.
Insurer: Prudent Pet
By: njstrickleroutlook.com
Delaney
Your young lady named Delaney was so informative and helpful. Just the way a customer service representative should be to make a good impression on a new customer. She was very informative and helpful answered all my questions in such a nice manner. If she is any indication of how your company works, I already love it.
Insurer: Prudent Pet
By: Sandra Mellen
Always there when my dog need it
Always there when my dog need it
Insurer: Pets Best
By: william martinez
Using Spot was easy and reduced the…
Using Spot was easy and reduced the stress of managing the care of our pet who was involved in an unexpected incident. It was easy to provide the receipts and responses were prompt and as we expected, without complications.
Insurer: Spot
By: customer
Dropped us and wouldn't reinstate…
Dropped us and wouldn't reinstate because of age of dogs and living in California. Spoke with managers, non-negotiable despite having this insurance for 2 dogs for years and had never submitted a single claim. So don't even bother with this company.
Insurer: Embrace
By: Rutie Lannon
100% TRUST your pet with FETCH!
I have to say. When you sign up for pet insurance, we are mostly all skeptical. Our big boxer boy, Lincoln, has had to have two life saving surgeries. Both non related. When you are getting that type of news with your pet, you will do everything to save them. Then you hear how much it will cost. Most families have to decline to save their family pets because it’s just simply unaffordable. THANK GOD FOR FETCH! BOTH times, fetch was so swift to get our paperwork, so they could get started on it right away. In the back of my mind, I’m like here we go…. Something will happen, some fine print and insurance won’t help. I was completely wrong. I’ve already gotten two family members to sign up. To put it in perspective. Link had surgery about 9 days ago. Money is already deposited, covering his surgery. Both life saving surgeries were treated the same way. Thank you Fetch. More importantly, thank you to the immense empathy from customer service when you are in this situation. You can upload everything through the app. But I did have to call one time, could barely speak from being so upset about Lincoln, and the lady who helped me over the phone made it to where I barely had to speak. I wish I knew her name. She carried the weight of the questions I had and I will forever be grateful for her. We have 4 dogs and they ALL have insurance through Fetch. I’m blown away by their speed and care.
Insurer: Fetch
By: Angela
Not getting what we pay for anymore
We've been using Embrace for years and what used to be top tier service has significantly degraded. The website has issues, the call service is always overloaded, and I feel like they're more willing to fight us on coverage. This is one of (if not the) most expensive pet insurances out there and I once justified it by everything it offers but that seems to be changing.
Insurer: Embrace
By: Adam Davis
The claim process is very straight…
The claim process is very straight forward and easy
Insurer: Spot
By: Meggy Chen