209,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Always dreaming!!
excellent coverage! Love the prompt and efficient service provided!! Thank you. You're the best!!
Insurer: Embrace
By: Bonelle Robbins
Very user friendly website
Very user friendly website, that made submitting a claim very fast and easy for my pup. They also reimbursed me quickly for the claims I submitted.
Insurer: Spot
By: Megan
I haven been trying to sign into my…
I haven been trying to sign into my account to see what I purchased but they do not answer the phone. They have instructions what to do if unable to sign in but it does not work. I did get someone once and he said he will send me a fake sign in word and then change it to my one. The problem his “Embrase123” would not open up the sign and says Rejected. I tried hiding it over and over but the site is messed up. Called over the last 3 days and called today and of course a woman announces that they are closed on MLK holiday and hung up. They are a lot of competitive pet insurances around running for the same cost and I am sure they will be happy to talk to. I not seen nothing from Embrace to make me feel like it is the special place for my Gracie.
Insurer: Embrace
By: Anne Guion
Support
The staff was professional and answered all questions. They were clear regarding coverage. Claims were paid quickly.
Insurer: Embrace
By: Latasha D
All of the service representatives I…
All of the service representatives I spoke to regarding my most recent claim were extremely helpful, courteous, and polite. I'd say the Prudent Pet Service Reps are very professional and top class people. Not something that is very common now-a-days and is very much appreciated by customers.
Insurer: Prudent Pet
By: Angie
easy and expedient claims process
we really appreciate the ease that we have in submitting claims online and the expediency in resolving them. Very impressive!
Insurer: Embrace
By: Trish Woods
Very responsive
Very responsive. Quick to process claims and fair in their reimbursement. Highly recommend!!
Insurer: Spot
By: Nancy Burdick
Thank you Embrace
Thank you Embrace! You have been a life saver for Rilee. Your staff answers questions and is patient with our inquiries! Great company! Thank you again!
Insurer: Embrace
By: Kathy
Monthly payment tripled
I have been with this company since the 90's. My recent experience has been nothing short of a horror show. I have had a small mixed breed since 2013. Accidentally, my vet sent a document stating my dog was a bulldog, and my monthly payments went from $186 to $486. It is now 3 weeks later, seven emails from my vet stating their clerical error, 5 customer service agents at Healthy Paws (useless), two customer service liaisons at Healthy Paws (broken promises), and my monthly payment is still $486. Tomorrow, I will make my eleventh phone call to a Healthy Paws useless agent, telling my entire story again because this company doesn't allow you to speak to the same person and I probably will get nowhere. There is no one I can call to fix this problem. After my 15-year-old dog passes, I will never go back to this company. There are plenty of dog insurances out there.
Insurer: Healthy Paws
By: Caliope Archon
Reimbursement was done very quickly.
Reimbursement was done very quickly.
Insurer: Pets Best
By: Matthew Rinker