218,948+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service
Excellent customer service, very understanding
Insurer: Pets Best
By: Bob Cristofono
Clear coverage explanations through…
Clear coverage explanations through claims processing and prompt processing of claims.
Insurer: Pets Best
By: Aria
Website issues and features
- My personal information (email address) did not update. - The website is not very friendly. Building a coverage plan is very complicated, especially when trying to get identical coverage on a 2nd pet to our already covered 1st pet. - The only way I could get a cheaper price ("save money on a 2nd pet") was to go with lesser coverage for the second pet. When I tried to get the same coverage as the first pet the cost for the 2nd pet was more expensive and the 2nd pet is younger and smaller than the first pet (seems counter intuitive). - I couldn't find a way to add more or subtract coverage from one or the other pet once the application for the 2nd pet was accepted. - It took 4 times completing the information and clicking Submit before I received the acknowledgement email (at the old email address) that the 2nd pet application was accepted.
Insurer: Nationwide
By: George B
Todd was extremely patient and helpful
Todd was extremely patient and helpful
Insurer: Nationwide
By: customer
$5000 bill for dental surgery? Covered!
Our two cats just had extensive dental surgery and we were very worried about the high cost and what pet insurance would cover. Since this is the first time we've had pet insurance, we weren't quite confident about the reimbursement. Fetch not only covered a huge chunk of the $5000 bill, but we got the reimbursement within the week!
Insurer: Fetch
By: Valerie
Kept me updated with the whole process
Continuous updates on my claim, much appreciated
Insurer: Fetch
By: New Fetch Customer
When I put a claim in
When I put a claim in, I get results within days. Whenever I call, I never have to wait long and they always are very helpful. I would say one downfall for my plan is they don't pay a lot for yearly appointments.
Insurer: ASPCA
By: Jennifer Marcin
The turnaround time on claims payments…
The turnaround time on claims payments is excellent.
Insurer: Spot
By: B Martin
Medication Coverage
recently put a claim in for my heartworm medication for my dog. I provided the visit receipt for medication with date of purchase for my pet and response of payment was quick within a week. They kept me informed of policy of payment as well throughout the process.
Check old injury
I was concerned. Gracie was showing signs of discomfort from her injury with the coyote attack. They saw her and let me know everything was fine. I submitted a claim for the visit and within 10 days I was reimbursement. I am so glad I purchased this policy. They've paid for her surgery and all her visits.