Because I am still waiting on reimbursement for my claim and it’s been 2 weeks or more for 2 invoices and I have another invoice to send but I’m still waiting on the previous ones.
Because I am still waiting on reimbursement for my claim and it’s been 2 weeks or more for 2 invoices and I have another invoice to send but I’m still waiting on the previous ones.
Also I have called twice regarding the claims.
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Caring Service During a Difficult Day
It was a very difficult day when my pet had to be put to sleep but your customer service representative was very understanding when I logged in to end the policy for my deceased pet. She handled the situation with care and compassion and alerted me that I could claim a small reimbursement for the compassionate euthanasia (after my deductible was met).
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Every time I have contacted Trupanionthe associate is always knowledgeablebut also kind and caring.
Every time I have contacted Trupanion,the associate is always knowledgeable,but also kind and caring.
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED: Cockapoo
- AGE OF PET: 7 - 10
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The pre-existing condition clause was stretched beyond what I believe is anywhere near reasonable to deny several of our larger claims.
The pre-existing condition clause was stretched beyond what I believe is anywhere near reasonable, to deny several of our larger claims.
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Because I they are always very helpful and explain whatever I ask.
Because I they are always very helpful and explain whatever I ask.
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Gloria was very clear & patience
Gloria was very clear & patience
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED: Maltese
- AGE OF PET: Over 11 years
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No
Because it seems you always find away not to cover the vets visit.
Because it seems you always find away not to cover the vets visit. We spend more in monthly fees than you get back in what Trupanion picks and chooses to be covered.
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED: Labradoodle
- AGE OF PET: 0 - 3
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No
Easy claim process.
The claims process is extremely easy and the responses are very quick.
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Fast and efficient.
I find Trupanion to be fast and efficient in response to claims.
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Yes
No
