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I think Trupanion is basically a rip off given that it doesn’t cover fees to visit the vet to find out what’s wrong. Also the exclusions on our policy are pretty outrageous. And it’s expensive. We will be cancelling at some point. We also have another policy with a competitor that we like more. But we will eventually self insure.

I think that once I understood your services they made more sense to me. And, until I actually had a claim I didn't know what I didn't know.

I think pet insurance should cover more ,even with insurance it's very costly to maintain good health care for our pets.

I received a prompt answer to my question. Was hoping dental was covered because it is a preventative and my dogs teeth are looking bad. But, I understand also that this is not covered.

I really like it so far, great customer service. But I haven't made any claim yet so don't know how it will go when I do. That's why I give an 8.

I purchase Trupanion insurance for our pup at our first vet visit - and we’ve had excellent service from everyone we’ve spoken to over the years. We never did have to submit a claim until this past year and I was anxious about how the process would go. I’m very pleased to say the claims process has been made easy, friendly and quick to pay out whenever warranted. We’ve been so pleased with our service we subsequently purchased policies for our 2 feline family members as well. We’re comforted to know we have Trupanion behind us for any urgent health care issues our furry family members encounter as they age.

I love trupanion..I need to add my new puppy for insurance with you..

I like to talk with a person rather than be directed to an automated voice. Rhonda was very helpful.

I highly recommend Trupanion if you need pet insurance, staff are always knowledgeable and very friendly. Claims are processed very quickly, in my view the best pet insurance out there.

I haven’t had to use the service yet, I’m grateful my dogs are healthy. Any interactions I’ve had with the agents have been pleasant and helpful. I do find my insurance pricey however - after only being with the company for about 10 months my monthly premiums went up over 18%. Not impressed there. I’m sure you won’t post my review for others to see