209,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy and quick claim process.
Easy and quick claim process.
Insurer: Spot
By: Cheryl
I am very pleased
I am very pleased! I filed my claim for Chloe and received payment within a week. And Chloe has made a FULL recovery. It was simple to file and was handled with compassion and urgency.
Insurer: Spot
By: Andrea Huntley
Quick response
Quick response. Easy to submit claim. Clear explanation if necessary.
Insurer: Embrace
By: LJ
I have been using pumpkin pet insurance…
I have been using pumpkin pet insurance for a year and I’m very satisfied with their service. They are very friendly and quick to respond to any questions you might have. Also, their reimbursement process is fairly quick.
Insurer: Pumpkin
By: Edina Gallovits
Josh was great
Josh was great! Understood my pains with a previous policy thru a different company and was happy to help me get proper coverage to help both my cats!
Insurer: Fetch Canada
By: Crystal Brunsdon
Very easy to use for a stress pet parent
The process of filing a claim is very straight forward- it asks you for a itemized list of the charges for medical work done to your pet which was always provided to me at the end of an appointment. They also ask for proof of payment, the easiest way for me was to provide a screenshot from my banking app that showed the charge from the vet’s office. My only gripe is that claims were usually solved in about 2 weeks which I understand they may have a mass volume to deal with. Every time my claim was reviewed I got a clear explanation of my benefits that indicated whether it was applied to my deductible, denied or accepted and a payout was coming my way. Very nice and reassuring to work with pets best!
Insurer: Pets Best
By: Jocelyn Rodriguez
Very easy system to use and navigate
Very easy system to use and navigate. Dealing with a sick pet is stressful enough so it was nice that this wasn't so complicated. Thank you.
Insurer: Embrace
By: Margaret Bean
Customizable and Wellness Option count us in.
After Much Online research and phone calls to various companies Fetch gave us the most customizable policy and as a new puppy owner their wellness option is ideal. I have just filed my first claim so let's hope that goes smoothly as well.
Insurer: Fetch
By: Amy Corkill
Prompt reimbursement
I have the wellness plan for my 2 year old Jack Russell Micah and opted for the direct deposit reimbursement. He was seen by my vet 12/25, I submitted the claim on line 12/27 and the money was in my account 12/30. Pumpkin was recommended by my vet and I am very glad I enrolled him in the wellness and illness/injury policy.
Insurer: Pumpkin
By: Beverly Cronin
This company is a scam
This company is a scam. I’ve had my puppy for 5 months. I took her to the vet once because I thought maybe she had a UTI because she was peeing a lot. They ran a bunch of tests and couldn’t even confirm she had a UTI but gave her an antibiotic. The doctor said she had a recessed vulva but most of the time puppies grow out of it. A couple months later she got a little stomach bug and had some diarrhea. They gave her an antibiotic and probiotic to help her belly. I don’t think either of these issues are uncommon for puppies. A couple weeks later I get an email from embrace saying they are deeming her with a recessed vulva as a preexisting condition and they are excluding any and all treatment of her entire vaginal area as a permanent exclusion to reimbursement. They also, get this, are making VOMITING a preexisting condition ALONG WITH ANY AND ALL CLINICALLY RELATED SYSTEMS a preexisting condition that they will make permanent if my puppy gets sick again within the NEXT YEAR. It’s a complete waste of money. Basically, anything that you take your puppy to the vet for will be deemed a preexisting condition during their grossly long waiting period. It’s just a way for them to collect your money and not have to pay out for anything. If you get this insurance, keep your dog in a bubble for the entire waiting period.
Insurer: Embrace
By: Christopher Massari