217,651+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,651 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am very displeased with my service of…
I am very displeased with my service of pumpkin as a consumer. First of all I was misled greatly when choosing a plan and deciding to use pumpkin for my pets insurance. I was essentially told whatever I wanted to hear, just to get the sale. I was told claims are processed within in 5 business days, both of my claims took 2-3 weeks. Out of both of those claims I paid $1000.00 to providers, pumpkin covered $0.00. Pumpkin used a blanket term of “pre-existing” their favorite term because it automatically makes they pay their consumers nothing. I was told since my pets condition had been dormant, It would be grandfathered in and covered, yet surprise, surprise, that’s not at all what happened. Not to mention the second claim had absolutely zero to do with his “pre-existing” condition. I am a sick and disabled veteran and don’t have the energy to call and deal with this, but shame on you pumpkin and your corporate greed. At the end of the day, I’m just another $160 a month to you, and it’s very disappointing you are doing this to your customers.
Insurer: Pumpkin
By: Tj Silva
very good with customer support
very good with customer support. I have been with HP for many years and it has gotten so easy regarding the claims and quick payment. :)
Insurer: Healthy Paws
By: Linda Sobel
Excellent service
This is insurance policy has an excellent reputation and we are looking g forward to using it whenever we need it Thank you
Insurer: MetLife
By: Rosalind
Excellent explanation of cataract procedure and…
Excellent explanation of procedure and costs. Excellently explained after care. All appointments on time. Excellent and swift response questions. And excellent outcome!
Insurer: Healthy Paws
By: Jeffrey Weiss
Easy to sign up
Easy to sign up. Met my specific needs and situation. Great coverage and reasonable price.
Insurer: Sonnet
By: Stephanie Downton
Your system was seamless.
Your system was seamless.
Insurer: MetLife
By: Maria DeMontigny
Straightforward
My first experience last year was tricky, however having gone through everything before, and knowing what I needed this time and what to request from the veterinarian upfront, this claim, as well as other recent claims, have been very straightforward and handled quickly.
Insurer: MetLife
By: Cat Mom
I paid for a policy with Spot Pet…
I paid for a policy with Spot Pet Insurance and when it actually mattered, they denied everything. Every claim I submitted was rejected using an extremely broad “pre-existing condition” argument based on symptoms from years before coverage—even without a confirmed diagnosis. It didn’t matter that the condition progressed or became severe later. The worst part was the euthanasia claim. The policy clearly lists end-of-life expenses as covered, yet they denied it anyway by tying it back to the same pre-existing reasoning. They didn’t even review it separately—just lumped it in with the rest and denied it with no clear explanation. This isn’t just about one claim—it’s how they interpret the policy. If they can link anything to a prior symptom, they’ll use it to deny coverage entirely. At that point, what are you actually paying for?
Insurer: Spot
By: Joshua Neely
First time having to make a claim
Our dog had medical issue where she needed treatment. Spot Pet Insurance quickly took the claim and reimbursed us quickly for the claim. We are so thankful to Spot Pet Insurance for taking care of our claim quickly
Insurer: Spot
By: Jamie Keys
They have no problem taking your money…
They have no problem taking your money but won't approve a claim. Trash.
Insurer: Fetch
By: Megan S