224,945+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,945 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to submit a claim
Easy to submit a claim, and got my reimbursement fast !
Insurer: MetLife
By: Ariadna Bravo
Reading the Contract with no backup
At some point the person was reading the contract and I later recalled she said something about "prison". It was so fast and on the phone without something to read in front of me. That certainly can be improved.
Insurer: Nationwide
By: customer
Easy to upload to the app and payment…
Easy to upload to the app and payment is usually very quickly provided that the person has all the information that they require so far it has been a great asset with our new puppy who unfortunately had some issues and I’m so glad that we took the insurance
Insurer: MetLife
By: customerDianne Eisenman Ryan
MetLife helped me afford heart…
MetLife helped me afford heart failure/end-of-life care for my beloved 17-yo terrier so she could live out her last years with proper care and medicine. I am so grateful.
Insurer: MetLife
By: Emily Gierlich
I have been a client for years now &…
I have been a client for years now & the pet insurance has been great for me. The only thing I struggle with is do things on-line & I don't know why. I have to click on a pets a few times before I get to the pet I need. I wish the online was a little friendly. Thank you.
Insurer: Nationwide
By: Sandy
Fast claim processing
Never have to wait over 10 days from claim to payment
Insurer: MetLife
By: customer
The Fetch website was very informative…
The Fetch website was very informative and enabled me to find the best insurance for my new pup Buster. Nadine offered great customer service answering all my questions in a very patient, pleasant manner. I will gladly tell my pet loving friends about Fetch!
Insurer: Fetch
By: Richard Kalck
It is very easy to upload the invoice…
It is very easy to upload the invoice and reimbursement was prompt. The reason I gave a 4 out 5 is because when the veterinarian's office tried to send the invoice on my behalf, they received no response
Insurer: MetLife
By: customer
The claim submission process is…
The claim submission process is extremely easy, and as long as you understand what is and isn't covered under your policy, there are no surprises. In my most recent claim, the first EOB was sent to me saying my claim was denied due to a preexisting condition; however, I knew that wasn't correct. A few days later, when I was about to go online and challenge the determination, a revised email was sent, saying the claim was being processed, so it seems like the first EOB was an error. Additionally, the pay-outs are sent in a timely manner. I remain pleased with my now almost six-year experience with MetLife's pet insurance (especially because my dog gets frequent mast cell tumors, which must be removed before the cancer spreads, and that's not cheap).
Insurer: MetLife
By: JBinMN