Review
Overall I just don't feel it is necessary and is an unnecessary charge with consistent added fees that are useless. Plus, time consuming process over the phone when I called because I wasnt able to complete online while driving with my new pet...and the representative was ridiculously focused on educating me anyway about the online process and info even though I said over and over again that I was on a time restriction driving on my way to my new pet's vet appointment. He then responded at one point "well you don't have to get all mad about it!" But I literally just had to keep asking him and redirecting him to continue to move forward with the PHONE process as I was ALREADY on the phone with him!
- INSURER:
Trupanion
- POSTED: 08/11/2021
- BY:
- BREED: Sphynx
- AGE OF PET: 7 - 10
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Great customer service
The website did not work great but when I called the rep was so helpful!
- INSURER:
Trupanion Canada
- POSTED: 08/11/2021
- BY:
- BREED: Australian Labradoodle
- AGE OF PET: 7 - 10
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Great enrollment experience
Great website, good breakdown of plan coverage and options, easy to sign up, quick quote
- INSURER:
Trupanion
- POSTED: 08/11/2021
- BY:
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
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Kat was helpful and informative
Kat was helpful and informative
- INSURER:
Trupanion
- POSTED: 08/11/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Relatively painless enrollment
The after the fact questions threw me off a bit.
- INSURER:
Trupanion
- POSTED: 08/10/2021
- BY:
- BREED: Doberman Pinscher
- AGE OF PET: 7 - 10
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Efficient Claims process.
It was a very easy & efficient process to submit a claim.
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Trupanion makes everything super easy and everyone we've dealt with is very kind.
Trupanion makes everything super easy and everyone we've dealt with is very kind. The reason I didn't go higher is because we continually see an increase in premiums and that is challenging.
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