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So easy to use the app
So easy to use the app! And great response time for claims.
Insurer: MetLife
By: customer
Ten Years of Trust Gone Overnight
I’m really sad to write this review. I’ve had Embrace for ten years with no issues and I even recommended them to others long before they had a referral program. As we approached the ten year mark, they started calling me nonstop. When I finally spoke with someone, they told me my premium was increasing to 4.5x what I had been paying. This was on top of the yearly increases they already apply. They were calling because they KNEW people would be pissed if that auto charge would have happened without letting people know. This is the stage of my dog’s life when she needs coverage the most, and they raised the premium higher than what I pay for both my own and my son’s health insurance combined. It feels like they were trying to push long term customers out before any major vet bills come up. I am extremely disappointed and now my aging dog is left without coverage. It's all shady and typical for an insurance company. I now tell everyone to avoid Embrace and just save money is a pet savings account for the day you may need it.
Insurer: Embrace
By: Vee Barlow
No Common Sense
What went wrong was when I signed up my new puppy, the wellness policy was not added. I turned in a claim, and it was denied. Now, I have another dog signed up for almost a year. Common sense would tell you to sign up the dog for wellness when I said I wanted the same thing the first dog had. Then I spoke with someone else, and they said I could add wellness. I would have to pay over $400.00 because it would have to be backdated to before the dog was born. Senseless!
Insurer: Embrace
By: Elaine Holmes
Easy to enroll online.
Easy to enroll online.
Insurer: Prudent Pet
By: milsarktmhotmail.com
Awesome Company, easy and fast claim processs
Easy and fast to process claims. Great coverage and your Customer Service staff are wonderful and very helpful..and all are located in the U.S. ! Id give you 10 stars, if possible. Carol K.
Insurer: Fetch
By: Carol
So happy I have Spot for my pups!
I have Spot Insurance for all 3 of my dogs. For the first time I submitted 2 claims for an injury on my 4 y/o dog. One for a specialist and the second for a CT scan. Spot paid the claims without any issues and very timely. I have heard horror stories about other companies. I couldn’t be happier with Spot!
Insurer: Spot
By: LAURIE MCCLAIN
Don’t buy Trupanion if you took your dog to the vet yet.
I have a puppy lab made the mistake of telling the vet he would eat some sticks and mulch sometimes days before I got truepannion and they now mark everything to do with swallowing foreign substances as a pre-existing condition and will not cover it low and behold he needs 4,560$ worth of surgery now for swallowing a toy/rock and they denied coverage I had to debate putting down a 4 month old lab because the Vets and Insurance company’s working together to insure the least coverage for an insurance cost you would put on a new car.
Insurer: Trupanion
By: Sal
They are always helpful with my…
They are always helpful with my questions and the app is easy to use
Insurer: MetLife
By: customer
Great response to claims submitted
Great response to claims submitted
Insurer: MetLife
By: Nathan Johnson
Simple processing of claims
Its simple and straightforward process when you are in the system and get reimbursed fairly quickly.
Insurer: MetLife
By: Ami Alexander