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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

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Verified November 17, 2025

Good plan with great benGefits

Good plan with great benefits

Insurer: MetLife

By: Morris Banks

Verified November 17, 2025

This insurance works for my 3 dogs…

This insurance works for me payments are made quickly and deposited to my account or deductible. The only thing is I wish Pumpkin would apply some money to other vaccines dogs have to get because that would be even better. I've looked at other insurances and find that Pumpkin is the best coverage for my 3 pets a of now.

Insurer: Pumpkin

By: Lisa Cas

Verified November 17, 2025

Metlife is great at feed back and the…

Metlife is great at feed back and the easy-to-use website. So glad I joined them.

Insurer: MetLife

By: peter kersey

November 17, 2025

Incredible experience with pet plus us

I have to make over $7000 in claims this past year of multiple vet appointments and procedures. Pet plus us has been so easy to deal with to get our claims submitted and approved. Our dog has severe allergies that affect his ears quite severely and the treatment is extremely expensive. Pet plus us has helped us immensely with this condition and we are so thankful for their help and grateful we have insurance.

Insurer: Pets Plus Us

By: Andrea

Useful
Verified November 17, 2025

Pumpkin is quick to respond.

Pumpkin is quick to respond.

Insurer: Pumpkin

By: Glenna

November 17, 2025

Pet insurance is so picky!

I thought I would like MetLife pet insurance more than my previous provider because MetLife covers prescription food and doesn’t have access to maximum that they cover for each diagnosis but they make it so hard to get a claim covered. I work for a vet so I know the system, provide SOAP notes and all invoices. Every time I submit I claim I get an email a few days later saying they are missing the Soap notes I already sent in, or my invoice from an online retailer (that my vet told me to order from) doesn’t show the pets name on the invoice. When contacting the retailer they tell me there is no way for them to put the pets name on the invoice. This is unacceptable, it should enough that my pets records say it was prescribed or recommended and then they receive an invoice for it. I do not start a claim until I know I have all the required documents and then I am still asked for more.

Insurer: MetLife

By: Christina

Useful
November 17, 2025

The process was much easier than previous…

The process was much easier than previous experiences. Last year I had bills that I didn't submit because I dreaded the process. I was overwhelmed with illness in the family and could not not get my head around the forms. however, I find this insurance more expensive than others, The deductible is outrageous. Dr. Hoffman is fabulous.

Insurer: Embrace

By: Dona Thompson

Verified November 17, 2025

Fairly quick and simple

Fairly quick and simple

Insurer: MetLife

By: Mariah

Verified November 17, 2025

Care plan

Wonderful explanations and details of each plan

Insurer: MetLife

By: Jontae Hensley

Verified November 17, 2025

Great Service

Great Service

Insurer: MetLife

By: Nicholas Schrock

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