209,301+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Non existent Customer Service
Customer service is trained to not answer calls and delay working with customers. This company is a fraud who will not pay claims but will continue to increase premiums. If they know you are wanting to cancel they will actively make the process difficult. I worked with Jennifer who was rude and closed my chat twice when trying to resolve the issue. When trying to cancel they renewed my plan at a higher premium. This company should be avoided at all cost.
Insurer: Fetch
By: Rasheel Patel
Excellent Pet Insurance Services
My dog, Rocky, had a gum mass that was completely removed through surgery. Unfortunately, five days after the procedure, both ears became swollen and red. The doctor diagnosed an ear infection and an allergic reaction, which were treated with local and oral medication, along with an immuno injection. The total service fee was about $1,500. The reimbursement process was easy to follow and was processed quickly. We highly recommend the company for their excellent services.
Insurer: Embrace
By: Mei Qin
Representative was very helpful and…
Representative was very helpful and curious
Insurer: Pumpkin
By: customer
You should offer a bundle of…
You should offer a bundle of insurance,renters,long term elderly,pet,auto, umbrella,ad it should be cheaper to get all you cover with one payment.
Insurer: Nationwide
By: customer
This claim was honored; others were not, contrary to correct medical findings and review
This claim was honored; others were not, contrary to correct medical findings and review
Insurer: Embrace
By: Nate Brogin
Readiness aand on time
Readiness aand on time
Insurer: Embrace
By: Bonelle Robbins
Helpful customer service
Helpful customer service. Called to get clarification on an email I received. Ashley took the time to explain the information requested in the email, why it was requested and how to go about getting the information either uploaded or to Prudent Pet. Helpful and kind.
Insurer: Prudent Pet
By: Sara
They do not cover anything
They do not cover anything, and they will raise your prices up every year, and not notify before they do so.
Insurer: Embrace
By: Brady Garver
Grand Slam in customer service…
I had several questions before signing up for a new policy and Stephanie T was so helpful in answering my questions and making everything so very easy for me. She was attentive, knowledgable, efficient, friendly and followed through quickly with emailing another form I requested - a Grand Slam when it comes to customer service!
Insurer: Prudent Pet
By: Sara