209,301+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
209,301 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
3 reviews
19,730 reviews
11,002 reviews
5,266 reviews
55,032 reviews
Category with most reviews
This chart shows the distribution of review categories.
Boone’s ACL
A few months ago, my high energy 2 year old blue heeler named Boone fell off our back deck and tore his ACL. We got in to see a surgeon as soon as we could and were told a TPLO surgery was the best option. The overall process of attending pre-op visits, scheduling surgery dates, and 10 weeks of recovery have been pretty stressful, and we just wanted our dog to be healthy and able to run around and play again. Submitting my claim to Pet's Best insurance has been the least stressful part of this entire ordeal. I just uploaded my documents to my claim on my account and after a few weeks the claim had been completed with a full explanation of everything that was covered. I am truly thankful for this company for taking a weight off my shoulders during this stressful time. I plan on recommending them to every pet owner I meet. Boone is currently on week 4 of his recovery and doing great, hoping he can run in the yard and go on his favorite hikes very soon!
Insurer: Pets Best
By: Emma
I would not recommend
I would not recommend. Claims were denied on my senior dog when he started having liver issues because when he was a puppy he had a high liver enzyme reading after surgery. They claimed pre-existing condition. My other two dogs were still insured with them when they started not paying claims because I started using Pet Desk points and paid ahead on my account. When I used my credit balance they claimed I was getting discounted services. The line items on the invoice were not discounted, I was just trying to use my credit balance. That was when I did the math to see if I was really saving anything over a three year period. I was shocked to see that I was paying hundreds of dollars more by having the insurance. I no longer have the insurance and just set aside the money each month into a fund and I'm saving a lot of money. Update after response: An abnormal liver enzyme during recovery after a surgery is not a precondition of anything except normal metabolism of healing. Especially when there is many many years that it is normal again before a true illness occurs. My rating stands and I would give lower if I could.
Insurer: Pumpkin
By: Deborah Osborne
Good choices in coverage
Agent answered all my questions with clear explanations.
Insurer: Nationwide
By: V. P.A.
Can't beat this service
It's not often I write about first class service, but in this case, I thought it was important to share my experience as this company is awesome on several fronts, policies offered, customer relations and more. I have been a customer for years but never filed a significant claim as I have been fortunate until recently when my German Sheperd required surgery to remove a mass from her side, then came the bill, then came Nationwide, in both cases it was a home run, great surgeon and great coverage. Wait, it gets better, once my claim was submitted via website, I got a response within 48 hours that it was received and were processing the claim then three days later the reimbursement was ready and would be electronically sent within 24-48 hours, that's a wow, extremely impressed. I would also like share the outstanding service I got at the customer care center in Orlando, Emily, she was great, she walked me thru the process to set up the electronic payment account, trust me, it wasn't easy as I'm not a computer buff but with her extreme patience and expertise we got thru it, she was great. So bottom line is, I'm a happy camper, it's a hard find today to find such high-end service, they really are on our side. Thanks to all, it's helping me deal with a bad situation, really appreciate it.
Latest 1 comments
Too bad this isn't the norm. We've had policies on two of our dogs, very healthy, no issues and they are in mid-life. One of our polices was dropped, on the youngest, with the reason they wanted to boot us out of a policy we purchased four years ago, and force us into a more expensive "newer" policy. Bait & switch.
A++++ Long time customer
A++++ Long time customer! Great support from the customer support representative helping us add another dog to our plan. Service was great and very clear on the process.
Insurer: Nationwide
By: customer
Absolutely a rip off
Absolutely a rip off. They take your money and then deny all claims. And deny all appeals too.
Insurer: Figo
By: Mitchell King
claims process was clear & simple
claims process was clear & simple. many pete responded in a reasonable & timely manner. they paid in full the amount due —which was considerable. they have always been honest forthcoming and reliable.
Insurer: ManyPets
By: Martin Nakell
Easy claims procedures I was worried…
Easy claims procedures I was worried they would not pay my dogs claim for his acl surgery and if they did tonight they would take forever but nope easy painless just sent bill they reviewed and paid had them for years will never pick another company has been a breeze to deal with
Insurer: ManyPets
By: Kevin Brodzansky
If I could give them a zero I would
If I could give them a zero I would. I have the policy for just two months. I am absolutely furious. My dog had a medical emergency the day before Christmas, and I submitted my claims along with her vet records, expecting a timely response. Instead, I waited. And waited. I called three times, only to be told each time that my claim was "processing." Then, Pumpkin Insurance canceled my policy. I refuse to continue paying for additional months of coverage when their claims process has been so blatantly negligent. After further investigation, I found that they did send an email regarding the claim—but no one ever made an attempt to call me, and their emails were filtered into my Spam folder. And yet, despite this, they denied my claims, falsely stating that they never received my dog's vet records. That is a lie—they most certainly did. To make matters worse, they had the audacity to send an email with the subject line: "Your Pumpkin claim was recently completed. How did we do?" Are they serious? I will be pursuing legal action and reimbursement.
Insurer: Pumpkin
By: Angela Crochet
Website is Nationwide knows how to do pet insurance !!easy to navigate
Website is easy to navigate. Excellent descriptions and the price is awesome with great options.
Insurer: Nationwide
By: Bobbie