209,301+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Veterinary Student - I do not recommend Fetch!!!
I am incredibly frustrated and disappointed with my Fetch experience. I am a veterinary student and have worked in the field for years. I finally decided to get pet insurance 5 months ago, and after deliberations I selected Fetch. However, I regret this decision because I have had the hardest time even getting claims reviewed. My cat has been very sick and had multiple ER visits the past two months. However, they will close my claim or deny my claim stating that they do not have the medical documentation. With his full medical history, I submitted bloodwork that I had performed because I had gotten it free, and they did not see a veterinarian. Somehow customer service cannot understand that there are no SOAP notes associated with the visit, despite speaking with customer service multiple times on the phone and emailing customer service. They also do not respond to their email despite stating they will reply within 5-7 business days. The employees tell me that they are making a note, but then nothing ever changes and my claim still gets closed and/or denied. I will not be able to recommend Fetch to clients in the future given that I cannot get them to properly review a claim of mine that should be approved given the plan I am actively paying for.
Insurer: Fetch
By: Annika Larson
Great experience
Great experience! Has helped me out so very much with my unexpected expenses. Everything has been smooth sailing. Very very appreciative
Insurer: Spot
By: Bryan
Rory
As always your people were very helpful and pleasant.
Insurer: Nationwide
By: William Murphy
Jonathan was great doing our…
Jonathan was great doing our application! Nationwide Insurance hasn't let us down! Thank you
Insurer: Nationwide
By: Lindy Tidwell
Spot Pet Insurance vs. my experience with another company
I’ve done a ton of research on pet insurance and was with another company previously but when it came down to actually utilizing the old insurance, they only covered about 10% of the bill when I had 100% reimbursement due to their coverage restrictions. So I chose to switch to Spot Pet Insurance, since I heard great reviews and they gave a multi-pet discount. I have had zero issues with this company. Easy, simple claim process and I receive a decision within a week or so and get the reimbursement that I expect with my selected coverage the following business day. I’ve had this insurance for a couple years and plan to continue covering all three of my pets (and future pets) with Spot, as long as I continue to receive this type of quality care. Great company! Would definitely recommend to anyone wanting to make sure your pets are well taken care of, no matter the cost.
Insurer: Spot
By: Merrilee
I just purchased pet insurance with…Josh
I just purchased pet insurance with Josh, and the experience was fantastic! He was incredibly knowledgeable, patient, and took the time to explain all the options in detail. I never felt pressured, and he made sure I got a plan that best suited my pet's needs. The entire process was smooth, and Josh was always available to answer any questions I had. If you're looking for reliable pet insurance with excellent customer service, I highly recommend Josh!
Insurer: Fetch Canada
By: Sergio Facchi
Emergency vet visits without stress of costs
We recently had to deal with our French Bulldog being diagnosed with non operable spine issues. It was incredibly stressful and costly but having our Pet insurance in place and access to help with our questions was amazing. Processing of forms was super easy and reimbursement happened quickly - thank goodness for Pets Plus Us
Insurer: Pets Plus Us
By: Krista
That it’s available and I can order it…
That it’s available and I can order it on Amazon.
Insurer: Embrace
By: Pene Owens
I wish my life was as unencumbered and…
I wish my life was as unencumbered and filing a claim for our boy BEHR. Embrace is awesome.
Insurer: Embrace
By: bill rouse
Get spot!
Buying pet insurance isn't fun. I was researching for days and finally decided on Spot. This was 2 yrs ago when my cat was 6 yrs old. I never thought I'd have to use insurance to the extent that I did. When he turned 8, he was diagnosed with large cell lymphoma. We got x-rays and bloodwork done. Found out that he was not a fit for chemotherapy, so we had to put him down. Spot paid for the x-rays, bloodwork, medication, office visits after the diagnosis. I just submitted the euthanasia visit, which I'm not sure how much of it will be covered, but thus far, I am impressed with how much this insurance had saved me. I'm glad I bought spot. I paid a little over $32 a month. It was to cover accidents and illnesses where they would pay up to 90% of the bill after the $750 deductible. So far, they reimbursed me over $1600. Hoping they will cover the rest of my claims. If they do, I will definitely use them again in the future.
Insurer: Spot
By: AC