218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent pet insurance provider
I’ve had MetLife Pet Insurance for nearly 10 years and have filed numerous claims for my ShihTzu. They have always paid my claims promptly and for the amount I expect. The claims process is quick and easy. I often recommend MetLife Pet Insurance to my friends and family.
Insurer: MetLife
By: Catherine
I'm grateful I thought to get pet…
I'm grateful I thought to get pet insurance with this cat. I wish I had it with my last cat. Although I didn't use it for the first 6 or so years, it has paid off the last 3-4 years with her allergy medication. I would never be able to afford it without the insurance and she may not be alive if I didn't. My cat is my child since I have no human children and she is my whole life!
Insurer: MetLife
By: Jeannine Downey
After 2 years of "no news is good…
After 2 years of "no news is good news", we had our first Vet A&E visit for our dog and the claim was processed and refunded within 3 days.
Insurer: Spot
By: Chicago Irish
MetLife /Petfirst pet insurance
I have had Petfirst/metlife pet Insurance for many years. The customer service is phenomenal. Anytime you call in and have a question, the person answering the phone is helpful and respectful, and will answer all of your questions. They have had a couple of fairly substantial rate increases over the last few years, but I have checked out other pet insurance companies that are cheaper and they don’t have the same coverage and probably don’t have the same customer service. I highly recommend this company.
Insurer: MetLife
By: Georgianne
Spot Insurance true to it's word
Spot Insurance makes it very easy to submit claims, responds quickly and keeps me updated while the claim is being processed. Their coverage aligns with other providers but is a bit lower priced than most. I like that I can customize my plans to fit my and my pets' needs and Spot makes it easy to compare their plans and pricing.
Insurer: Spot
By: Elizabeth Santos
Well worth it!
I have continuously found MetLife Pet to be very fair and ethical about what is covered. The premiums are reasonable and well worth it! They are efficient at responding and offer multiple ways to submit claims. I will look forward to using them for future pets.
Insurer: MetLife
By: Debra
Long time client
I've been using this insurance since before MetLife acquired then. Customer service is great, the price is good, plans are flexible, claims are so easy to submit! I love it!
Insurer: MetLife
By: Caitlin
Knowing that Addi was always covered…
Knowing that Addi was always covered made me feel I could trust that she would be taken care of the way I wanted. All her medications and tests were covered minus the deductible. But the reassurance I felt knowing that she had this coverage helped me make decisions easier .
Insurer: MetLife
By: Michele
The application was simple and it…
The application was simple and it explained what is covered and what is not. With my 13 year old Blue Heeler I am super excited to know they will or might covered him, with a reasonable amount. Healthy Paws had previously had covered all my 3 dogs but suddenly it went up to $665 per month, time to change insurance company. Hopefully he gets covered
Insurer: Nationwide
By: Patricia
The agent was pleasant and kind
The agent was pleasant and kind. I received the information I needed and when there was an issue, the agent so wonderfully gave me a different option that worked better. Thank you!
Insurer: Nationwide
By: customer