154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 31, 2024

DO NOT USE PETS BEST

I paid my premiums and our claim was denied on a technicality. It's all too often we are seeing this in healthcare for people as well as with pets. I would absolutely NOT recommend Pets Best.

Insurer: Pets Best

By: David

Useful
December 31, 2024

Tooth Extraction

My 4-year-old dog had a broken tooth on the upper right side, which required surgery. I submitted the claim to PetsBest immediately after the procedure. The following week, I received an email with a coverage explanation, confirming that 50% of my expenses were covered. Just a few days later, I received the reimbursement. Overall, it was a great experience!

Insurer: Pets Best

Veterinarian: VCA Willow Creek Pet Center

By: Laura

Useful
December 31, 2024

Our kitten Bagel

We had to put my husband's "soulmate" cat to sleep earlier this year. He had been lost without him and our other 2 cats were not stepping up to fill his paws…. Enter this tiny orange ball of purrs…. It was love at first sight! It has been a longtime since we had an actual kitten, but some of the memories of what Holy terrors they can be led us to the search for an insurance company and plan. We decided on Pets Best accident and illness coverage ….little did we know that our little Bagel was going to need that sooner rather than later!! Pets Best was excellent from the ease of filing a claim, to communication with Bagel's Dr and us. The claim took a couple of weeks to settle, but holidays were involved, but after our deductible we received 90% of our total bill directly in our bank account! We hope we don't ever need to file a claim again,but if we do we know we are covered! Bagel is thriving and Pets Best helped us make that happen! "

Insurer: Pets Best

Veterinarian: Park Veterinary Hospital

By: Melissa

Useful
December 31, 2024

I signed up with Trupanion after…

I signed up with Trupanion after reading the many positive reviews. As a fixed income senior, I made my deductible high, to ensure my monthly premiums would be what I could afford. Believing my premiums were fixed, I was upset to learn that the premiums indeed seem to increase each calendar year “due to increasing Vet costs…”?? They have gone up $25/month over the past 2 years, and are quickly becoming out of reach. This was not made clear when I signed up!

Insurer: Trupanion Canada

By: Mj

December 31, 2024

Customer experience rep disconnected…

Customer experience rep disconnected the chat - would not answer my questions about coverage, said policy docs were emailed to me (don't have them 20 minutes later) but refused to say what is in them. "Hanging up" on a customer with standard questions is appalling.

Insurer: Trupanion

By: Jeremy

December 31, 2024

Very easy to submit a claim!

Very easy to submit a claim!

Insurer: Embrace

By: Sue Sheldon

December 31, 2024

Easy to submit info.

Easy to submit info.

Insurer: Embrace

By: Patrice De Arman

December 31, 2024

The claim submission process is very simple and painless.

The claim submission process is very fundamental and expeditious. Reimbursements are always processed timely. If there are any issues, staff provides very descriptive, concise rationale for action taken.

Insurer: Embrace

By: Brenda LaBelle

December 31, 2024

He was extremely nice and helpful with…

He was extremely nice and helpful with the process

Insurer: Fetch

By: Alexis

December 31, 2024

He was extremely nice and helpful with…

He was extremely nice and helpful with the process

Insurer: Fetch

By: Alexis

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