Trupanion is solid through and through.
Trupanion is solid through and through. From the customer service, to the ease of use and accessibility of their website. I have absolutely no complaints in my 2 years of being a Trupanion customer. Our pup Declan is definitely a fan as well.
- INSURER:
Trupanion
- POSTED: 09/18/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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The ease of working with Customer Service
The ease of working with Customer Service
- INSURER:
Trupanion
- POSTED: 09/18/2021
- BY:
- BREED: American Staffordshire Terrier
- AGE OF PET: 7 - 10
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Customer service is great.
Customer service is great.
- INSURER:
Trupanion
- POSTED: 09/18/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Great service
My rep was fantastic. He answered all my questions with patience. And even answered questions I didn’t consider asking. He was very pleasant and friendly too. I didn’t feel like he was reading from a script.
- INSURER:
Trupanion Canada
- POSTED: 09/18/2021
- BY:
- BREED: Beagle
- AGE OF PET: 7 - 10
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Exceptionally Easy Claims Process
We have had multiple claims related to a single incident. Some claims were paid directly to the vet and others reimbursed directly to us. All were paid quickly and correctly. I used the online claims process for those that were reimbursed to us, and found it quick and easy to use. I was very impressed.
- INSURER:
Trupanion
- POSTED: 09/18/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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We have had Trupanion for 4 pets so far and they have always been there for us in time of need.
We have had Trupanion for 4 pets so far and they have always been there for us in time of need. I will always have Trupanion if I have a pet.
- INSURER:
Trupanion
- POSTED: 09/18/2021
- BY:
- BREED:
- AGE OF PET: Over 11 years
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I didn’t know the policy didn’t cover routine wellness.
I didn’t know the policy didn’t cover routine wellness. I’m glad it was free 30 day trial from my breeder I would’ve been aggravated
- INSURER:
Trupanion
- POSTED: 09/18/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Rep was very helpful and easy to speak with.
Rep was very helpful and easy to speak with.
- INSURER:
Trupanion
- POSTED: 09/18/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Easy. Affordable. Options to Add on.
Very easy to follow step process, simple process to get a quote before signing up, I like that you offer 24/7 call in. The reason I chose Trupanion is because of the coverage for breeding dogs, I don’t breed but I don’t want to spay my dog until she is fully matured and I know accidents can happen no matter how diligent, and it is nice to have the peace of mind know she is covered if something were to happen in that aspect.
- INSURER:
Trupanion Canada
- POSTED: 09/18/2021
- BY:
- BREED: Shiba Inu
- AGE OF PET: 7 - 10
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