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Great experience
My experience in dealing with MetLife was really good. I recently lost my pet dog and filed a claim. MetLife did its due diligence and paid it out within a month. The final payout came very close to what I was expecting. I gave it 4-star instead of 5-star was because, they a) it could have been faster and b) I could have been kept informed of the progress. But overall, I am very happy with MetLife and insured my second dog also with MetLife.
Insurer: MetLife
By: Sachin Adhikari
Great customer Service!
This was a very confusing process for us. It is the first time we have purchased pet insurance. Stephanie T made the process easy. She took time to explain and answer all our questions. Stephanie was very knowledgeable, she answered each of our questions and explained everything very well and it was easy to understand. We were very impressed that we were able to speak to a real person. We texted with her the day before and she followed up with us the next day. She is an asset to the company for sure, her professional demeanor and knowledge of the program really made this an easy decision for us. Hopefully we will not have to use the insurance for any time soon, but it is a relief to know that we have purchased the best insurance for our new puppy Rosie. Thank you for making this process so easy and giving us peace of mind.
Insurer: Prudent Pet
By: Cathy Jones
Great and easy to use!!!
I signed up for Spot Insurance when we got our third rescue. He is a Whippet Beagle mix (we think) with tons of energy. Spot insurance has been so easy to submit claims and timely with their review and reimbursements. I have recommended Spot Insurance to others I know looking for pet insurance as they have exceeded my expectations!!!
Insurer: Spot
By: G Carducci
Like every insurance this one is a rip…
Like every insurance this one is a rip off. Don’t be fooled no 90% back and they completely denied all of my claims for my dog. I pay a monthly premium of $150 for nothing. Disgusting horrible insurance only to know I was left with a $2500 bill.
Insurer: Spot
By: Hemwattie Brijmohan
Easy to file claims
Easy to file claims. Claims are processed quickly.
Insurer: Spot
By: Sherri Courtney
BEWARE!!!!! SCAM PET INSURANCE
Many calls to this crap insurance. I left Nationwide to come here because Nationwide was charging me up to $300/mo. This MetLife pet insurance is no better. The time to wait for my money is taking way too long. They claim they need SOAP notes, and prolong it even longer by saying we need this info and that info etc. The representatives are telling me they are backlogged since October due to natural disasters blah blah blah. They sure have no issues deducting my money from my bank account every month to pay their institution. I’m leaving once I get my money. I can’t wait this long for my money every time I submit a claim. They say up to 15 days now it’s 30 days, false advertising. Never had this issue with other pet insurance companies . I’ve asked to speak to a manager or a retention department, but they have nothing like that. Who’s running this operation? This is ridiculous! I’m waiting for my money then leaving as fast as I can, and not looking back. Thanks for nothing MetLife. Waste of time!
Insurer: MetLife
By: Jennifer
Submitting claims are super easy
Submitting claims are super easy, and claims are processed promptly. Communication is excellent.
Insurer: Embrace
By: Grier Smith
Incredibly efficient!
I am astonished at how quickly claims are reviewed and reimbursements made into my bank account. I absolutely love this company. Without it, my Roxie would not have survived because there was no way we could afford the treatment she needed.
Insurer: Embrace
By: Melinda Wellsfry
You can't put a price on peace of mind
My dog tore his CCl last August. I was never more grateful for having enrolled him with Embrace when he was a puppy. Today I am submitting the last (hopefully) receipts for his treatments. The total cost of surgery, follow ups and therapy was well over $7,000. Submitting claims to Embrace, and receiving reimbursements was simple and quick. I highly recommend Embrace Pet Insurance to all of my friiends.
Insurer: Embrace
By: Sue Bowers
It is always very simple and easy to…
It is always very simple and easy to submit a claim for my pup, whether for her vet appointments or a grooming visit. Embrace has my pup covered with ease!
Insurer: Embrace
By: Ryan