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Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Exactly what I was told when I called.
I was told exactly what I needed to know about the insurance.
Insurer: Trupanion
By: Sherolyn
Easy, fast, and painless pet insurance!
Spot has made processing claims so easy. We have 3 plans for 3 different pets, all accident and illness with no wellness packages. When I submitted my first claim, they needed additional info (prior veterinary records) and they contacted my vet on my behalf to obtain them, so I didn’t even have to go out of my way! All claims we’ve made have been approved very quickly and it provides such peace of mind. While we technically have spent more on premiums than we have been reimbursed for, knowing that any serious injury or illness will be taken care of and all never have to worry about cost when it comes to my animals’ health is so valuable. I have unfortunately not insured all of my pets in the past and have paid tens of thousands for surgeries for one of my senior animals - I can’t help but wonder how different my financial situation would have been during that time if I had been proactive about pet insurance! So I think this is an extremely worth while investment in my furry family. I also needed to call and update our policy at one point and had a phenomenal customer service experience. 5 stars for Spot and their kind team.
Insurer: Spot
By: Lauren M
so far so good
so far so good. a bit too expensive :-( may have to drop if it goes up anymore
Insurer: Embrace
By: Melissa Hagen
Ease and brevity of file a claim is…
Ease and brevity of file a claim is outstanding. Payment on claims is fast.
Insurer: Embrace
By: Jim
Quick and easy claims process
Quick and easy claims process, happy to have unlimited claims during times of need.
Insurer: Pets Best
By: Sarah Becker
So far my experience with spot…
So far my experience with spot insurance has been great. My claims I’ve made have been processed and approved and refunded rapidly. I’m paying an affordable premium. This is the first year I’ve had to make any claims so my review will be updated once I see how that affects my premium rates next year!
Insurer: Spot
By: Lauryn
Delays in processing
Delays in processing, repeated phone calls and consistent 'loss' of invoices from our veterinarians. Really? We submit on time and thoroughly but then have to keep calling to request claim processing. We are not comfortable referring new clients to Embrace anymore. Our rates skyrocket each year despite healthy dogs.
Insurer: Embrace
By: Susan Teiser
Ken was knowledgeable
Ken was knowledgeable, and easy to work with.
Insurer: Nationwide
By: Pamela
I spoke with Aaron Hayles
I spoke with Aaron Hayles, Inbound Sales, and the conversation could not have been better. He answered all my questions and brought up points I had not thought of. After our conversation, I spoke with my wife and we decided to sign up for Trupanion pet insurance. Thank you to Aaron. As I hope we never need to use our pet insurance, I truly believe that if we do need to use our pet insurance, Trupanion will be there for us.
Insurer: Trupanion
By: Derek