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Thank you for attention and speed as my sweet dog died
The end was not good, as my sweet girl died of cancer but Embrace was quick to pay the bill from the veterinary college. They were also compassionate. We have one other dog ensured with Embrace and while we hope we don't have to file a claim anytime soon, we know Embrace will take good care of us.
Insurer: Embrace
By: Jeannine MarM
Two Satisfied Kitties
Using Embrace is simple. Once you get done entering the information and uploading documents the process to review claims is quick. I'm very happy with Embrace and how easy it has made having one healthy kitty and one sickly.
Insurer: Embrace
By: Iggy’s Parents
Dissatisfied customer
When you send all the paperwork, and then they lied to me, saying they contacted my vet clinic to get my dogs full history. In fact I had to call my Vet and get my dogs medical history for them to process a claim. I’m not getting paid to do their job, so in return they should reimburse me for doing their. A very dissatisfied customer Helen
The associates are very helpful
The person whom I spoke with was very knowledgeable about the various plans and gave me the best information upon choosing a new plan for Lulu
Insurer: ASPCA
By: Michelle Lamson
Labor Intensive!
IU've had Lemonade for 2 years and I will be grateful to be rid of them soon. They encourage claims to be submitted via cell phone. They don't cover any "alternative methods" which I knew from the beginning. When I tried to submit a claim via cell, it was difficult. First, they wanted vet notes, that was fine. Then they wanted everything broken down into separate costs. Jess helped me so much and it took her a few days to tell me what I was due. I find the "fur baby" syndrome off-putting and they have other cute little titles. When I wanted to submit my 1st claim, they asked me for a photo of Tachi. I told them I didn't have time. I wondered why they wasted so much of my time. Healthy Paws and Embrace were wonderful. I didn't ever feel that submitting a claim was difficult. With Lemonade, I was asked for the blood tests, the vet notes and anything else they might want. I don't like working on my phone because it was so difficult to break down costs, as Lemonade asked for them. I was told that I could do everything that could rival Embrace and Healthy Pets. How wrong they were. I have never encountered such a complicated process to simply submit a claim. Maybe others are more agile on the cell phone. I do a lot of things on my phone but anything to do with money is from my laptop. Soon we'll be freed from their clutches and that will be a happy day.
Amazing Company
Quick, responsive and extremely helpful. Embrace helps make a really difficult situation more manageable and less strenuous by their efficiency and stepping in when we need them the most and what we trusted in them to do for us!
Insurer: Embrace
By: Maria Gomez
My Happy (standard Poodle) had…
My Happy (standard Poodle) had emergency surgery for a tumor, 11/22/2021, after that came chemotherapy, visits every time he got weak, he followed up with the Oncologist for almost 2 and a half years and now his remission in oncology has ended, his checkup continues with your veterinary. I am beyond grateful that I enrolled him in Embrace when he was a puppy. The total cost of the surgery, follow-ups and chemotherapy far exceeded $10,000. Submitting claims to Embrace and receiving refunds was simple and fast. I highly recommend Embrace Pet Insurance to all my friends.
Insurer: Embrace
By: Leticia S. Vinuela
Pets Best is the Best
I’ve had my 2 Shih Tzu covered by Pets Best for almost 6 years. I could not be happier with this insurance. Very easy to use, they always pay claims as I expect them to. Highly recommend.
Put in my first claim
Put in my first claim. Had a little problem called customer service. Very helpful! Submitted claim and received my reimbursement. Simple
Insurer: Spot
By: Janet
I was upset by the new medical records…
I was upset by the new medical records requirement. The bill states what was done. So why medical records for any visit? I don’t have time for this addd burden
Insurer: ASPCA
By: Valued Norton Customer