218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Proud to be part of the MetLife family!
We had Nationwide Pet Insurance for both our Frenchie and Golden Doodle. We were with them ever since they were puppy’s. They unfortunately after many years as loyal customers they closed their premium policy’s with wellness and cancelled ours. Little did we know that was going to open the doors to even a better insurance company that offers a more convenient app, outstanding customer service, and a more detailed and efficient claims process. Sometimes life closes doors because it’s time to move forward.
Insurer: MetLife
By: Brett Vileikis
They can let people that know nothing…no help
They can let people that know nothing about insurance know more about how it exactly runs and what it does. I have the insurance from you and i have put in at least 4 claims and they didn't approve not one of them. Embrace sucks.
Insurer: Embrace
By: Sandra Severson
This is a great pet insurance company because they are easy to work with
This is a great pet insurance company and all of our interactions with them have been positive. Filing a claim is very quick and easy and the turn around time from submission to reimbursement is excellent.
Insurer: Healthy Paws
By: Nancy
amazing!
very friendly customer service and extremely helpful
Insurer: Embrace
By: matty gallion
The claims experience is very user…
The claims experience is very user friendly. Claims are processed very quickly.
Insurer: Embrace
By: Joy Brown Reagan
Definitely recommend!
Has been an easy process of securing a rate and submitting claims. Definitely recommend!
Insurer: MetLife
By: Maddie Craddock
Denied claims for surgery
I was denied two claims for a tooth extraction that was deemed medically necessary. I was denied because they were called pre-existing conditions, which is complete garbage. The only time I needed help for a significant expense, I was denied.
Insurer: MetLife
By: Ryan Powers
Bobbie was great and helped me with…
Bobbie was great and helped me with exactly what I needed.
Insurer: Prudent Pet
By: kaykaykirleisicloud.com
Biggest issue is missing documentation
Biggest issue is missing documentation. There’s never enough information on what I am missing so I have to call Metlife. When you have a pet going through an issue and there’s more than one claim it’s very difficult to see what’s needed. Emails need much more detail. Every representative has been great work with.
Insurer: MetLife
By: Mona