218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy, very fast, 5 stars
I adopted my senior dog a year ago and got Spot shortly after. (Had been with a different company with my previous dog, and for a few years they were excellent but then the premiums started soaring, so I looked for a different company with this new dog). I am 3000 miles from home on vacation with my terrier and my dog started showing signs of an obstruction so I ended up taking him to the ER two times in two days. He’s ok but the bill was A LOT. Filing the claim took only seconds using my phone camera and a couple days later the bank informed me money had been deposited in my account by Spot. It could not have been easier and I expected to be waiting for weeks for the claim to go through, not days. The best part is feeling comfortable to tell the vet to do whatever needs to be done to keep my dog healthy and safe without having to look at a cost estimate and pick and choose which tests to do based on price— and then worry that the expensive one I skipped was the one you needed. Very happy I switched to Spot.
Insurer: Spot
By: Sue Cole
The staff is helpful but ...
The staff is friendly and helpful; however, they require a lot of work on your part to process a claim. I've submitted two claims, and one-third of the first one has been paid. I suppose I had a deductible that I wasn't aware of, so that's on me, the second one was never processed because of information that my vet needed to supply that was not received. You have to be very diligent about getting them the paperwork they need. It would be helpful if the company could be more involved in communicating with the veterinarian practice so their customers just have to put in the claim and leave the rest to them.
Insurer: Embrace
By: Elizabeth H.
I can't say enough
I can't say enough: Embrace has been the best decision for my dog's health. He is about to undergo surgery, and Embrace has been understanding and cooperative throughout the process.
Insurer: Embrace
By: Carmen Haynes
I spoke with Mike and he was very…
I spoke with Mike and he was very helpful.
Insurer: Nationwide
By: customer
The speed in which my claim was…
The speed in which my claim was completed.
Insurer: Spot
By: Darlene Nunnally
Customer Service was friendly and…
Customer Service was friendly and appeared knowledgeable and quick to answer my questions.
Insurer: Prudent Pet
By: nquintgmail.com
A place that sees you as family, not an appointment
Pet Medical always makes us feel like family instead of another appointment that some locations have done. Their warm hearts care for every animal, yes even humans. They really do try to find a way to bond with my feline to make the experience welcoming every time.
Insurer: Embrace
By: Anthony Wray
My claim was paid fast and accepted…
My claim was paid fast and accepted fast and no issues
Insurer: Fetch
By: GG
Support via email is very slow
Support via email is very slow (we are talking 5+ days to respond). Not one, happened twice. Answers are not very solution-oriented.
Insurer: Sonnet
By: JO