218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very rapid response to claim submission
Very rapid response to claim submission
Insurer: Pets Best
By: Joseph C Borchetti
We have had no problems with MetLife
We have had no problems with MetLife. Claims processed very quickly
Insurer: MetLife
By: Marlene Marks
I'm always appreciative
I'm always appreciative of the ease of submitting a claim and the updates I receive as it's being processed then the explanation of the reimbursement. It's comforting to know Embrace has my back when it comes to my fur baby.
Insurer: Embrace
By: Donna Hardy
Great company
Very fast compensation for my claims.
Insurer: MetLife
By: Libby Hartman
Everything was easy and service was…
Everything was easy and service was prompt
Insurer: Fetch
By: Mark
Peace of Mind in Time of Need
I love that even in stressful situations I can always count on Pets Best to provide peace of mind. It can be difficult dealing with pet issues but knowing you can submit a quick and easy claim and receive prompt response is a blessing!
Easy to work with
Easy to work with. Have confidence the claims will be settled fairly.
Insurer: MetLife
By: Jill Draizin
Miracle's Vet visit
Miracle, our 10 pound Pom was not eating. A trip to the Vet included tests and prescriptions and all documents were submitted to Pets Best. Miracle was eating regularly in about 10 days, and we were cashing a check from Pets Best a short time later. Thankyou, Pets Best.
MetLife Pet Insurance provided fast and…
MetLife Pet Insurance provided fast and efficient service. After my cat got sick, they processed the claim quickly and completed the reimbursement timely. Their customer service was prompt, professional, and easy to communicate with. I truly appreciate their support and reliability.
Insurer: MetLife
By: LIQUN LI
False Advertising and Poor Customer Service Experience
I believed Embrace would be a great company for my pet due to the option of reducing the waiting period for orthopedic injuries by completing the “Orthopedic Report Card” after seeing the section on Embrace’s website, and talking to multiple people in my state who have enrolled their pets and successfully reduced the waiting period for orthopedic injuries. I signed up for a plan through Embrace even though the cost per month was much higher than competitors due to the appeal of that offer. Upon enrolling my pet I was unable to find the “Orthopedic Report Card” on my account and called the customer support line to find a solution. The representative informed me that the waiting period could not be reduced with my plan and treated me with a flippant attitude and even chuckled when I explained that I only enrolled due to the appeal of a company that would reduce the waiting period for orthopedic injuries for a healthy dog. The tactics used to lure customers in with false claims is dishonest, and the uncaring attitude of the representative I spoke to was extremely off putting. Had the representative informed me that newly established plans in my state no longer allow for a reduction in the waiting period in a compassionate and understanding manor I may have stayed with the company regardless of the fact that the waiting period can no longer be reduced, but I will not do business with a company whose representatives are not caring and professional.
Insurer: Embrace
By: Angela Morgan