217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Love them and their easy process in…
Love them and their easy process in submitting invoices
Insurer: ManyPets
By: Dennine
Good company to work with
It is simple to open a claim on their website. The company keeps you updated via email throughout the process and claims are settled in a timely manner. I've had pet insurance with them for a few years and have been very pleased.
Insurer: MetLife
By: DG
Quick to respond
Quick to respond, willing to contact Veterinary Hospital team for more information as needed.
Insurer: Spot
By: Carol Heidke
Not happy with Wellness Plan
I am not happy with the coverage of the Wellness plan. I have had Pets Best Insurance for the fifth year now. The insurance cost have been going up every year which I understand but the wellness plan's benefit coverage had stayed same at $305 since 2021. Due to inflation, the costs of annual check, flea/tick prevention, vaccines, blood exam, etc. have all gone up. I called customer service a few times asking for corporate to review this but had not seen any wellness benefit coverage improvement. Please review and adjust the coverage. Thank you.
Trupanion has the most wonderful…
Trupanion has the most wonderful employees, they were helpful, efficient, and kind!
Insurer: Trupanion
By: Caitlin
Update on claims m
Ashley was a very measure to work with. She is investigation my claim and will get back to me.
Insurer: Prudent Pet
By: stonegmail.com
Thank you BOBBY
After speaking to many people at several pet insurance companies, I chose Prudent Pet, because Bobby was patient and kind. He listened to what I was asking for, and gave me a quote that I found reasonable. Bobby explained everything I had to do, and offered to be available for any questions I may have in the future.
Insurer: Prudent Pet
By: Sonia Topey-Smith
Repayment was very prompt
Repayment was very prompt
Insurer: Fetch
By: Madeline
Lack of Communication is a Problem
I am a newer customer. After reading reviews and comparing plans, we went with the ASPCA plan. We just filed our first claim. I cannot believe what a hassle it was. We uploaded all the paperwork. It turns out, ASPCA insurance was calling our vet's office, hounding them for the paperwork I uploaded. So, I uploaded the paperwork again, and again. I emailed them once, and then twice, and then a third time. there is no phone number to contact them. My veterinarian contacted me, VERY angry, to ask me to stop the insurer from HOUNDING them for the paperwork that was ALREADY given to them! Now my vet's office is threatening to drop ME as a client for the incessant harassment from the ASPCA Insurer. And again, there is no number to call to talk to a HUMAN. They did not even reply to my many emails asking specifically WHAT was needed, so I was left guessing. My vet's office said that they recommend Trupanion specifically because of frequent issues like this with ASPCA. Based on this, I cannot recommend this insurer. I wish I had known about their very poor service before we signed up, and I will be researching insurers for the future with better service.
Insurer: ASPCA
By: Kay Bee