208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
208,360 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,704 reviews
10,965 reviews
5,209 reviews
58,979 reviews
14,630 reviews
Category with most reviews
This chart shows the distribution of review categories.
Such a disappointment
Be careful if signing up for the wellness package as the customer service agent gave me misleading information. I was told I would have $250 in dental cleaning coverage and was then told months after I added the wellness package to my policy that it was actually $125. Fetch has done nothing to rectify this situation despite my sharing the email proof where I had even specifically clarified the amount of coverage as there were discrepancies. I made it clear in my communication that I would not purchase this additional policy if the coverage was only $125 for dental and was assured that I would receive $250. After discovering this error and contacting them I was told a manager would look into it. Had to wait a month for their reply which informed I would only receive $125 towards dental and that’s that. Not sure how they can get away with selling a policy under false pretences and then there is zero accountability or recourse. Additionally, each of the 3 times I have submitted a claim there has been a mistake such as over charging for the deductible or not covering part of the exam fee for annual check up which is part of the wellness package. I get the sense they don’t care about pets but are all about the money and will do everything to deny claims or pay as little as possible. You have to constantly be on your toes with them which really defeats the purpose of having pet insurance which is supposed to provide peace of mind. Typical insurance company. I will be switching to another company as soon as possible.
Insurer: Fetch Canada
By: Candace Kennedy
Ariel explained everything for me
Ariel explained everything for me. He was patient and calm.
Insurer: Nationwide
By: Jean B.
Amazing service, amazing coverage, amazing price!
She was very kind, compassionate, empathetic, and knowledgeable. She was able to answer every question I had and explain it very clearly. She also was great helping me determine the best price and coverage for us and Maggie. I’m so very happy to be joining prudential pet and feel at ease knowing Maggie has coverage.
Insurer: Prudent Pet
By: crhfgmail.com
Quick response
We were extremely pleased with the ease and response in obtaining a refund after submitting our claim.
Insurer: Pets Plus Us
By: Teresa
Affordable initially but they’ll rip you off once you’re with them.
Initially I was quite impressed with Fetch but I just received my first renewal notice and they’ve hiked my premium up by 15%!!! This seems like a ridiculous price increase given I haven’t even been with them for 6 months (my pup is only 9 months old for context so not many issues health-wise).
Insurer: Fetch
By: Mandy
If I could give them zero stars I…
If I could give them zero stars I would. I really liked Fetch Pet Insurance in the beginning and then it all went down hill. They were constantly asking for more documentation when they already had everything. I rescued a puppy and then signed up for insurance for all my dogs. They had everything from the start but were asking me for information that didn't exist. I have never had to fight so hard to get reimbursed for stuff they said they would cover. I am so fed up, I am cancelling and taking the loss. It's not worth my time and I think that is part of their process. They want you to give up trying. I WOULD NEVER recommend them to anyone!
Insurer: Fetch
By: Cathy Sullivan
Such an easy process!
After having precious dogs with health issues, we purchased insurance for our current pups. Our 2 year old developed kidney stones and needed unexpected vet care. It was easy to upload our claims and they were processed quickly. Fast payment was wonderful, especially knowing that she will need follow up appointments with additional charges.
I dealt with Shelley
I dealt with Shelley, who was not pushy and worked with me to get the best coverage for my dog that I could afford. I am impressed with the different levels of coverage that are offered and I was happy to see that there were many options available to allow you to tailor the coverage to your needs.
Insurer: Nationwide
By: customer
Seems Good So Far
I think that things are going well. Just submitted my first claim so we will see how that goes!
Insurer: Fetch
By: Bonnie Groeger
Easy. Trusting. Prompt.
Extremely concise. Quickly executed claim, and promptly completed on their end. Would recommend highly.
Insurer: Pets Best
By: Alone at the Spire