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Customer service has always been…
Customer service has always been pleasant and very helpful. Once I submitted my claims I received a decision and payment very quickly.
Insurer: Trupanion
By: Claire
Easy to apply
Easy to apply. Waiting on approval but reasonable price and decent coverage!
Insurer: Nationwide
By: Lauren
Quick fast claims payments
Quick fast claims payments
Insurer: Trupanion
By: Woohoo
it was easy to enroll
it was easy to enroll
Insurer: MetLife
By: Kyle Carie
Great pet insurance
You quickly answered my request to get reimbursed for my gent veterinary visit and paid me quickly
Insurer: Fetch
By: Elaine
Without Trupanion my very happy, very loved dog wouldn't still be here.
Without Trupanion my very happy, very loved dog wouldn't still be here. I signed up when she was 11 weeks old, hoping, of course, that she would be healthy & never need it. She is now twelve and a half and Trupanion has paid out over a quarter of a million dollars in her claims. Allergies, inflammatory bowel disease, bilateral shoulder repair, hypothyroidism, cardiac disease, osteoarthritis, four different kinds of cancer, plus a benign brain tumor that would have killed her had we done nothing, radiation (twice for said brain tumor, plus once for a soft tissue sarcoma)...you name it and my pup has either had it or is thinking about getting it. Thanks to Trupanion I've been able to give her the best medical treatment available without worry or hesitation. They've paid every claim quickly and without hesitation or hassle.
Insurer: Trupanion
By: Rachel
Love
Love Paid 10 years before I had to use it
Insurer: Trupanion
By: Nancy
Personal touches make a difference
The claim submissions process is so easy and seamless. Trupanion is always very responsive to any questions I may have. Lastly, although seemingly minor, when my last claim included the euthanasia of my pet, the automated text I received saying the claim had been reviewed started out with saying how sorry they were for the loss of my pet. Although it was still an automated text, that seemingly small detail meant a lot to me. They also automatically discontinued my policy for me without me having to reach out and explain why, and they sent an email letting me know that also expressed their sympathies. The personal touches were much appreciated during a difficult time.
Insurer: Trupanion
By: Melinda
Melody was very helpful in selecting…
Melody was very helpful in selecting coverage for my dog Sophie. She was great!
Insurer: Nationwide
By: Angela