220,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Kevin was a pleasure to talk to answer…
Kevin was a pleasure to talk to and walked me through everything.
Insurer: Nationwide
By: Joseph Noriega
The platform is easy to use
The platform is easy to use. I submit a claim and within a day or two, payment is received! Thank you MetLife Pet Insurance!
Insurer: MetLife
By: Melinda Clemens
Very impressed
"My Persian got sick and I had to rush him to vet, having health insurance on him wasn't even on my mind, but once we got home and settled in I remembered that he had ins so I open my app and it was so easy to file a claim, all I had to do was upload my invoice and receipt. To my surprise I was notified immediately that they received my claim and was processing it. The next day I received a noticed that the claim had been processed and attached the explanation of benefit showing a break down of how it was processed. I was so impressed of the timely manner in which all this went down. In less than a week I received a check in the mail. I couldn't ask for better service. I would and have highly recommend Pets Best to anyone that has fur babies. Thank you for such a nice experience in such a difficult time. "
Insurer: Pets Best
By: Judy
Good Experience
The agent was very knowledgable with the policy and provided some good insight for me to make a decision. I was also informed a live agent would answer the phone as opposed to AI and the turn around time for a claim would be just days. I haven't had to call in yet so I am trusting the info is accurate.
Insurer: Prudent Pet
By: Donna
Amanda was super helpful
Amanda was super helpful, and gave me clear and insightful information.
Insurer: Fetch
By: Montana
The cost is ridiculous
The cost is ridiculous
Insurer: Nationwide
By: customer
Healthy Paws makes the process simple…
Healthy Paws makes the process simple and easy to navigate.
Insurer: Healthy Paws
By: Christine Ottati
Over 8 calls, 4 months - but still no payment
I rarely leave reviews, but this experience has been beyond disappointing. I’ve been waiting for payment on my claim since February 2026. The first check was issued missing my unit number (even though i had a unit number on file). After calling a month later, a replacement check was sent—with the same mistake. I called again after the required 30‑day waiting period, and now more than another month has passed with still no payment. This has resulted in nearly 8 phone calls and five months of waiting since the claim was submitted, with absolutely no resolution. The lack of care, accuracy, and urgency is unacceptable. Based on this experience, I will not be renewing my policy.
Insurer: Nationwide
By: Nata
Best customer service
Best customer service. Pay my claims very fast. Has been a life saver with life long medical conditions
Insurer: Trupanion
By: STACEY