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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claim process was simple and payout was…
Claim process was simple and payout was quick. Last thing I needed after dealing with a medical emergency with both of my dogs was any complications or push back from the insurance Co. Thank you for living up to your end of the bargain.. much appreciated
Insurer: Spot
By: Patrick Hopkins
Laura D polite
Laura D polite, clearly spoken and fully familair with what is going on
Insurer: Fetch
By: Douglas Ranieri
No matter what I don't get approved
No matter what I submit for a claim, Embrace finds a reason not to pay out what they promise. I have invoices, documentation, EMAILS directly from the vet explaining what is diagnosed yet I still have nothing. I'm not happy and not renewing, it's a waste of money.
Insurer: Embrace
By: Oz
Is there anyway that you can add "Rx…
Is there anyway that you can add "Rx Renewal" to the diagnosis?
Insurer: Embrace
By: Dan
Great customer service
Great customer service
Insurer: MetLife
By: OLIVIA MERCER
Reimbursement
The company has gotten so much better on reimbursement time on claims
Insurer: MetLife
By: Tracy Hand
Easy to use app
The app is easy to use. Payment come in a timely manner.
Insurer: MetLife
By: customer
Cared about my pet and fast friendly…
Cared about my pet and fast friendly service.
Insurer: Healthy Paws
By: Ken Dase
Easy app process to upload documents…
Easy app process to upload documents which in turn creates a claim for you. Status updates are provided once the claim is completed. You get notifications and pretty instant payment if you signed up for electronic payment through zelle.
Insurer: MetLife
By: Pico and Neela Pups
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