4
out of 5
Verified
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5
out of 5
Verified
Great service!
It was seamless... I entered info, got response, amount, sign up was so easy!
- INSURER: Trupanion Canada
- POSTED: 04/27/2023
- BY: Dianne
- BREED: Havanese
- AGE OF PET: 0 - 3
3
out of 5
Verified
Reasonable Service with Trupanion
It would be nice if the adjusters/adjudicators followed the history of submissions. One invoice does not close the case and therefore the deductible shouldn't be applied a second time. And it shouldn't take several weeks before Trupanion owned up to its mistake. Also, Trupanion needs to cover more of the items on an invoice like ie. HST.
- INSURER: Trupanion Canada
- POSTED: 04/27/2023
- BY: Gabriel
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
Always happy with the service and quick response time
Always happy with the service and quick response time
- INSURER: Trupanion Canada
- POSTED: 04/27/2023
- BY: Danielle
- BREED: Mixed breed
- AGE OF PET: Over 11 years
5
out of 5
Verified
Amazing customer service always caring and fast
Amazing customer service always caring and fast
- INSURER: Trupanion Canada
- POSTED: 04/27/2023
- BY: Terri
- BREED: Labradoodle
- AGE OF PET: 0 - 3
5
out of 5
Verified
Friendly dog
Because I found the contracting super practical and clear, with no fuss.
- INSURER: Trupanion Canada
- POSTED: 04/27/2023
- BY: CRISTIANO
- BREED: Boston Terrier
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Pets Best is Truly the Best!
Super easy from the start to my first claim being processed. They have a great online App that I loaded onto my phone that allowed me to see any updates on my claim, policy information, and much more. When I filed my first claim, I received an email right away telling me it was in review. Then I received another when they reached out to my vet for my pup's records, and finally when my claim was accepted and processed. All in all, it took about 6 weeks. I assume it took a bit longer since it was my first claim, so I imagine the next one will be even quicker. What a piece of mind to know my fur baby is in good hands. I will definitely recommend Pets Best to anyone with a fur baby of their own.
- INSURER: Pets Best
- VETERINARIAN: Pet Stop
- POSTED: 04/26/2023
- BY: Tsali
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 4 - 6