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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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just followed directions they were…
just followed directions they were plain and clear
Insurer: Embrace
By: Nancy Miller-Snoblen
intuitive
it was intuitive and provided guidance as enrollment progressed
Insurer: MetLife
By: Ferdinand Penaflor
My experience was excellent.
My experience was excellent.
Insurer: Nationwide
By: Jackie Matthews Glover
Quick and easy support experience
I had trouble adding my new dog to my account, but Aileen from support helped me right away and answered all my questions. Excellent service and a positive overall experience!
Insurer: Fetch
By: Ramon Mariano
Customer Service is always there to…
Customer Service is always there to help very knowledgeable considerate Whenever I’ve needed to speak to a customer rep they’ve always been there answering the phone, which is great to talk to a human that understands the needs of your pet
Insurer: Spot
By: Nora Kirk
Pets are expensive, Fetch is not
My dog has needed medical care far mire than i expected; nonetheless, I paid the vet, I submitted a claim to Fetch and Fetch reimbursed me promptly. Thank you! From Tulip’s grandma
Insurer: Fetch
By: Tulip’s grandma
Very easy to enroll and have great…
Very easy to enroll and have great explanations of all coverages.
Insurer: MetLife
By: Marixa Gonzalez
Easy to understand and quick to get…
Easy to understand and quick to get through
Insurer: MetLife
By: Michael Sulzer
The timeliness of the claim and professionalism
The timeliness of the claim and professionalism with contacting other parties when needed
Insurer: Fetch
By: William
Aileen A and Introduction to Fetch
Aileen A. who took my call was very knowledgeable, personable, clear and concise. She was open about her opinion but allowed me to ask the questions I had to decide on Fetch for my pet insurance. Aileen ensured I knew what was covered in the plans, and fine details. I look forward to dealing with Fetch personnel in the future, but hopefully not for anything serious about my puppy.
Insurer: Fetch
By: Margaret Paganelli