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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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This company is awful. I paid upfront for a year and their website / app never works. I have been trying to file a claim for weeks and cannot submit anything. You call their number and no one picks up. You send them an email and no one responds. Time to reach out to a lawyer to get my money back.
Insurer: Pets Best
By: Katie
needed to add another pet but could not
needed to add another pet but could not
Insurer: MetLife
By: Christopher Clay
Disappointed with insurance
Vet was great, insurance not so much.
The Embrace website is HORRIBLE!!!
The Embrace website is clumsy, hides info to check for errors, slow to send confirmation emails, in a word: DISASTEROUS! I will be looking to switch my pet insurance just for the HORRIBLE EMBRACE WEBSITE DISASTER!
Insurer: Embrace
By: Robert Gluck
Highly Recommend Pets Best
My dog, Rudy, has a chronic condition that requires ongoing treatment, and I honestly don't know what I would have done without Pets Best. Their coverage has made it possible for me to provide Rudy with the care he needs without worrying about the financial burden. The claims process is simple and straightforward, and I really appreciate how Pets Best keeps me updated every step of the way. They also provide clear, easy-to-read summaries of what's covered and reimbursed, which makes everything transparent and stress-free. I'm so grateful for the support they've provided to both Rudy and me — I would highly recommend Pets Best to any pet parent looking for reliable, compassionate insurance.
It was super easy to enroll in pet…
It was super easy to enroll in pet insurance for my cat.
Insurer: MetLife
By: Alex Wilcox
Very easy to submit the claim!
Very easy to submit the claim!
Insurer: Embrace
By: Jennifer Traverso
So easy and simple to sign up
So easy and simple to sign up
Insurer: MetLife
By: Brianna Eberle