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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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it explained everything
it explained everything
Insurer: MetLife
By: Lahh lahh
3+ years still not paid on surgery claim
Contacted dozens of times. Sent form letters that don't apply to my claim at all or say more information is needed but don't specify what information it is that is needed. All they do is stall and stall in paying the claim. Like asking for medical records that have been provided over a dozen times! They don't have records of receiving my correct or of them sending response (they don't have records of their own correspondence). Can't recommend at all! Terrible service at all levels!!! Stay away.
Insurer: Healthy Paws
By: Susan Spidel
Great experience
The claims portion is so easy to use. Well explained and fast. We made claims and 2 hours later they were complete. Great experience!
Insurer: Embrace
By: Daniel Cunningham
Extremely happy with MetLife
Extremely happy with MetLife! On a scale of 1 to 10 it scores a 10.
Insurer: MetLife
By: customer
Over the web to submit claim is easy…
Over the web to submit claim is easy and convenience. Claim is review and done on time. Fast submitting payment through direct deposit is great. Save time and redundant paper work.
Insurer: Spot
By: Siu Lo
Healthy Paws for the Win
Submitted the claim and I had a check in 2 days. The coverage is wonderful. Worth every penny!
Insurer: Healthy Paws
By: Erika
Website is very easy to understand and…
Website is very easy to understand and review. Everything you need to help you make your decisions is displayed on the front page and written clearly.
Insurer: MetLife
By: Victoria Charles
Excellent coverage and quick turnaround…
Excellent coverage and quick turnaround of claim processing and payment.
Insurer: Healthy Paws
By: LDV