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Spot responded quickly with clarity
Spot responded quickly with clarity. Once I met the deductible, Spot fully reimbursed us. We are grateful and appreciative to have this service available.
Insurer: Spot
By: Michael Dimaggio
Great investment
Great investment. I am very satisfied with Spot
Insurer: Spot
By: customer
Happy to have my fur baby insured
Happy to have my fur baby insured
Insurer: MetLife
By: Jasmyn Johnson
thankful for this service,
just so thankful for this service, Every claim return is complete and self explanatory
Insurer: Healthy Paws
By: Ronald Wyman
Honestly this is a waste of time and…
Honestly this is a waste of time and money. We have had insurance with trupanion for 8 years. They have covered so little of the two emergency medical claims (both claims under $1000) we have needed to make and the increased in how much we pay a month is horrendous (have more than doubled) over the years. I would recommend if you get a dog just open a savings account for unexpected costs instead of something as pathetic as this "insurance". It is a joke. I will never be using trupanion again for future pets and will strongly discourage anyone considering it in the future going with them.
Insurer: Trupanion Canada
By: kristiina Wood
The rep on the phone was great…
The rep on the phone was great explained everything very well
Insurer: Nationwide
By: Previous customer
I instructed the sales person to put…
I instructed the sales person to put Laker under the main account and not create a separate one. I now have to cancel the policy and start over. Complete waste of time!!!
Insurer: Nationwide
By: customer
Every time I submit a claim
Every time I submit a claim, it takes longer and longer. The average is 7-8 weeks. This last one is going on 3 months. The claim was first submitted in 3 weeks after the visit. Met Life claimed they received a blank form from me. Did a human see this and contact us? No, that accounted for 3 week delay. Three mistakes where made costing a total of 8 weeks. Finally the claim was settled and it took 9 days for it to get into the mail. Note, the email they had on file was not ours. The email link was for payment type (Mail or direct deposit). I would drop this company in a minute if my 13 year old dog was healthy. Most companies do not insure animals with pre-exiting conditions. So I am stuck. It is either this or no insurance. I do not recommend this insurance company. Look elsewhere.
Insurer: MetLife
By: William Gross
It was easy to follow directions
It was easy to follow directions
Insurer: MetLife
By: Chelsea Kurtz
The representative was very…
The representative was very knowledgeable and helpful
Insurer: Nationwide
By: customer