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Found a way not to pay
I used ASPCA for the first time and am extremely unhappy with the company. They found a way to disapprove the initial claim and then deny my appeal. They have a clause which basically denies any claim related to a behavorial issue. It turned out to be a loophole to deny almost anything. Stay away!
Insurer: ASPCA
By: Kathleen
Prompt reimbursement
It was very easy to find the reimbursement form online. The reimbursement was very prompt.
Insurer: ASPCA
By: Sherry
Lesson Learned the Hard Way
I had a healthy pit bull for over 13 years. Then he decided to eat a rubber duck--it did not come out easy or cheaply!! Although surgery was successful in removing the duck, he did not really recover and Buster died 2 years later.When we decided to get a new puppy, the first thing I determined was to get pet insurance. We purchased the insurance two weeks after getting Cormac. While I hope we don't need to use it, I am glad it is there should we need it.
Insurer: ASPCA
By: Edward
Having insurance is having peace of mind.
I debated for a while before buying insurance for my dog. I finally took the plunge when my friend's dog became sick. They are patient with my questions, quick to settle my claims and follow up to make sure everything is fine. This is my 2nd year with Embrace and I could not be happier.
Insurer: Embrace
By: Patricia
great company
When I fax a claim into Trupanion, the response time is very fast. You receive an email within a week acknowledging the receipt of your claim and then within another week or two, you receive a confirmation of payment and the money is transferred directly into your bank account. If there are any issues or questions, they get back to you immediately. I have always found them very professional and competent. They excel in customer service.
Insurer: Trupanion
By: Leslie
great company
When I fax a claim into Trupanion, the response time is very fast. You receive an email within a week acknowledging the receipt of your claim and then within another week or two, you receive a confirmation of payment and the money is transferred directly into your bank account. If there are any issues or questions, they get back to you immediately. I have always found them very professional and competent. They excel in customer service.
Insurer: Trupanion Canada
By: Leslie
Good, very quick to review!!!!
Submitted the claim by fax on a Saturday and it was reviewed and processed by Wednesday....4 days! Awesome!
Insurer: Trupanion
By: Jennifer
Good, very quick to review!!!!
Submitted the claim by fax on a Saturday and it was reviewed and processed by Wednesday....4 days! Awesome!
Insurer: Trupanion Canada
By: Jennifer