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At first it was ok. My policy says 80-90% return back. last few claims I’ve received about 40% back they have every excuse mostly they say customary charges. But I’ve been to a few different vets and they say they all charge to much so they can’t pay me. So I reported them through a complaint.

I decided to get some pet insurance after adopting a six-year-old rescue dog. I had to undergo a lot of initial screening and testing for her and subsequent care. I’ve had nothing but a good experience with MetLife and I am glad I decided to get this insurance.

My dog got sick and diagnosed with MUE, scary stuff for us and her. I'm thankful I have Pets Best for these scary times, they made filing a claim easy and informed me right away they received my claim. The only part I feel takes too long is the payout time. Once the EOB is sent I feel the payment should begin processing being that I had to borrow to pay the vet and now need to repay those debts so a fast turn around would be less stressful in a time that I'm already fully stressed. Other than that I have no problems with Pest Best and already have recommended them to several friends and family that have pets.

I submitted two claims yesterday and this morning both have been approved for 90%! Thanks to Trupanion I can get my girl the help she needs. Submitting claims is easy and approval comes quickly.

Claim process was easy and seamless.

Very happy with Lemonade Ins. Our dog is a rescue and not knowing her past makes us nervous about her health. It great having the piece of mind to know we can take her to the vet without worrying about breaking the bank.

Had 2 claims processed quickly and efficiently! Very, very happy with ASPCA Pet Insurance!

We have a 17 month old French bulldog and it was the first time we utilized our pet insurance for her. She went for an annual check-up and some shots. Filing the claim with Lemonade was very easy and it was approved the same day. I had $165.00 out of the $267.00 vet bill reimbursed in about 3 days.

Very quickly working Easy process

Peanut had a bite and needed extra care including surgery to repair his wound. Met Life covered all of it. Decisions were made quickly and I received a check in a timely. I thought the premiums were reasonable given what I was receiving. I did my homework and checked out other companies. Met Life offered me exactly what I needed for Peanut. Great experience so far!