154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,135 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,332 reviews
10,797 reviews
27,491 reviews
14,162 reviews
63,007 reviews
Category with most reviews
This chart shows the distribution of review categories.
Quick, easy, painless...
My dog Jilly had to have bladder surgery. Luckily Trupanion saved the day. My claim was handled with care and I was reimbursed in a timely manner. The only thing I was surprised by, was that I had to pay the taxes. Guess I should have read the fine print. No matter, all's well that ends well. Jilly is recovering quickly, all thanks to Trupanion.
Insurer: Trupanion
By: Shawn
Not happy but not giving up yet!
I followed the directions on the claim form but was constantly getting emails asking for more information. Zach is a rescue dog and I provided everything I had. After some time passed I called and explained everything. It turned out Embrace needed the vet notes for the orthopedic exam the was done last July. If they had mentioned that when I applied and was approved, I would have supplied it. It took numerous phone calls and emails to straighten this out. I was stunned at how fast they let me know I wasn't covered for something I submitted yet it has taken 4 months to let me know about the eye problem. If this had been a terrible illness, the stress of dealing with embrace would not have been worth it. My policy expires in July - I will be doing more research before renewing it. I am hoping this was a one off!
Insurer: Embrace
By: Beth
Thanks Best Pet!
Once again, thank you Pest Best for prompt and accurate processing of my most recent claim. Gilda, my Iggy, and I are grateful!I tell all my fellow pet owners about Pets Best Insurance :-)
Insurer: Pets Best
By: Len
OK but slow in paying
ASPCA insurance staff are very helpful and caring. Unfortunately, it takes a very long time to process a claim (over a month).
Insurer: ASPCA
By: Edie
A Company That Follows Up
I have two pets insured with ASPCA Pet Insurance. When a claim is submitted, whether by email or by fax, I always receive a phone message or an email stating the claim was received. When payment is made, I receive another phone message stating the claim was paid and reimbursement is on the way. What more can one ask for from a company. Great follow-up, timely reimbursements and the knowledge that my some of the monies spent in vet fees when my pets have an accident, will be returned to me. Everyone is so cordial on the phone and so very helpful. My hat goes off to the person that trains the customer service personnel.
Insurer: ASPCA
By: Lori
Efficient and Honest
This was my first experience with pet insurance, and I am so pleased that I had it. My dog had a large claim. Embrace did not question any expense and paid quickly.
Insurer: Embrace
By: Effie
PetsHealth
I submitted my claim and I was reimbursed for the understood amount.
Insurer: ASPCA
By: Jason
Embrace is grerat!
I've been with embrace for two years now, and I couldn't be more satisfied. The customer service is perfect, reimbursements are timely and accurate and the monthly autodraft makes making monthly payments easy.
Insurer: Embrace
By: Jess
Peace of Mind
I am a use customer to Embrace. I had previously been a cusotmer of VPI which is another pet insurance. I have found Embrace to be a much better company for a few reasons: 1)better coverage at a lower price 2)response time from a representative has been awesome 3) reimbursement checks are prompt 4)follow-up from a representative is quick. Knowing my pet, Roxy, is covered by Embrace is peace of mind.
Insurer: Embrace
By: Faith
Great everything!
I have received the maximum allowed reimbursement on every claim I have submitted. When there was a question or additional paperwork needed, the customer service reps were very professional and courteous and took the lead in doing whatever they could to help the process. Email communication is awesome. Reimbursements are speedy. I highly recommend Embrace to any pet owner!!!!
Insurer: Embrace
By: Leslie