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Extraodinary Service
I researched a number of pet insurers before settling on Pets Best. I did not expect to be using it quite so quickly; within months, I needed to file a claim for my Maltese dog's neurological dry eye condition. The company was superb. Downloading the claims forms was easy, I received emails detailing the processing right away, and had a check in my hands within days. I should also add that we share our home with five dogs/cats, and wondered how much and what kind of coverage to get. A very patient service rep helped me go over my options, did not try to "upsell" me, and was incredibly helpful and knowledgeable. It is a pleasure for me to recommend this company -- and I do so without reservation.
Insurer: Pets Best
By: Jill
Very efficient
Trupanion processed my claim very efficiently, keeping me informed as to the progress, and issued a payment without any problems.
Insurer: Trupanion
By: Rebecca
Very efficient
Trupanion processed my claim very efficiently, keeping me informed as to the progress, and issued a payment without any problems.
Insurer: Trupanion Canada
By: Rebecca
good stuff!!!
this is my first experience with pet insurance. i did not know that they had such a thing. it is helpful to know there is someone in your corner helping you along the way. vet bills are as much as our doctor bills and it can be financially a tough decision to carry on treatment or not.
Insurer: Embrace
By: lisa
Always reliable, always there!
Izzie, our 2 y/o Whoodle (Wheaten Terrier/Standard Poodle mix)is a bundle of energy, afflicted with multiple medical challenges, since she joined our family when 10 weeks old.A few days after she came home for the first time, we shopped online for a good medical insurance plan for her. The ASPCA plan fit our needs exactly. It would protect Izzie very well, particularly in case of any serious illness or accident, while also "protecting" our family budget. We are school teachers and need to be financially mindful. Well, as it turned out, for the first year or so of Izzie's life, she suffered just about every imaginable illness. She had skin diseases, gastro-intestinal things, dislocated ACL (twice), compromised stool samples (as puppy, Izzie had a knack for getting into, and eating, everything she could find, that was guaranteed to give her the runs. After she turned a year old or so, although most of her puppy year's challenges were overcome, she then began to suffer a pernicious skin infection that culminated in successful consultations with a dermatology veterinarian. We tell all this, because our intial decision to select the ASPCA insurance plan for Izzie was Heaven-sent. The plan's management never, never, questioned treatment options or costs by Izzie's veterinarians...always processing dutifully and on time! We've chosen to contribute to ASPCA initiatives as we can afford to do so, particularly since the ASPCA has been very generous in their coverage of Izzie's medic
Insurer: ASPCA
By: Victor
Claim was handled perfectly.
My 70+ lb. labradoodle had terrible gastritis andthankfully was treated and fully recovered. I submitted the vet's bill and the covered portion was paid to me without further question.
Insurer: ASPCA
By: Y.
excellent!
Helpful staff. Fast reimbursement. No quams!
Insurer: Embrace
By: Marife
Responsive and Great Customer Service
This was my first claim with Embrace and I was very pleased with their customer service. My claim was handled within 15 buisness days as advertised and any questions I submitted via website were answered within 1 day and their employees I spoke to aon the phone were always professional.
Insurer: Embrace
By: Robert
WOW!! GREAT SERVICE
Never thought i would get such a fast claim review and payment. thank you so much.
Insurer: Pets Best
By: Bert
Wellness Rewards coverage pays for itself and more
Wellness coverage cost is money you will spend on your pet that you are reimbursed and provides another $100.00 of free money to use on any veterinary costs. The customer service is one of the best that I have experience. Any concerns are handled by the initial person that answers the phone, no transfers or answer machines. A very professional office. Multiple emails to keep you up to date on your claims. After much research in the Pet Insurance industry I am positive that I made the right choice with selecting Embrace. Thanks to all Embrace employees.
Insurer: Embrace
By: Phil