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Top notch cutomer service, honest company
Very clear explanation of what's covered and what's not.Checks are sent within few days of submitting claims. I like their Wellness program that allows to save money on non-accident/illness procedures. Very personal, efficient service if you have any questions.
Insurer: Embrace
By: Alex
Excellent coverage and customer service
ASPCA Pet Insurance gives me great peace of mind when it comes to my English Bulldog's health. I have had preventative, diagnostic, pre-scheduled surgeries and emergency services with ASPCA and every experience has been hassle-free and quick.
Insurer: ASPCA
By: Gabriel
Quick Reimbursement
My black Lab got Thyroid cancer and needed to have a surgery to remove the thyroid. When I submitted the claim, I was not sure that the insurance would cover all the expenses (diagnosis,surgery and follow-up appointments). Thanks to ASPCA, the claims were processed quickly and the reimbursement checks came very soon. Now my pet is doing well and she is happy and active.
Insurer: ASPCA
By: Myvan
The MORE Claims, the LESS they pay.
Petsecure started out as a good company. Then our dog developed pancreatitis and required two hospitalizations and expensive vet treatment over the course of two years. While Petsecure did pay their portion of the our claims, each time we submitted a claim, their percentage of coverage dropped. First it was 80%, then a letter stating it was going down to 70%, then 60%. This continued until our dog was finally put to sleep. We had the Petsecure2 plan which covered the euthanasia. Even through that last claim indicated the dog had died, Petsecure managed to send us a letter stating that our coverage was now decreased to 50% (for our now dead dog!). When I sent them a scathing email about sending the letter about reducing coverage for an obviously deceased dog, they claimed that their department did not yet know of the euthanasia. Interesting, because some other department knew of the claim and managed to send out a letter further reducing our coverage for our dead dog. So, I guess this shows where their priorities lie - protecting themselves. I am not sure I would use petsecure again. Most companies and reviews I read are entirely mediocre. I feel at the mercy of these insurance companies. It may be to our best interests to simply set aside some money every month for vet costs rather than use an insurance company.
Insurer: Petsecure
By: Deceased
Easy to use and great customer service!
Used the wellness benefit to pay for a spay and gastroplexy on my bloodhound. Easy to print out claim form and have the vet fax it for me. My claim was paid within 2 weeks. The whole time the customer service was excellent with emails keeping me up to date on the claim status. Embrace even automatically changed my bloodhounds status to spayed and saved me money for next year. Haven't had yo use the emergency coverage and hipe I don't have to but I'm keeping the coverage for as long as I can.
Insurer: Embrace
By: Anthony
Healthy Paws is outstanding
We have Healthy Paws for our Basset Hound Charley. The premium is very reasonable and claims are processed promptly. Charley became ill with pancreatitis last week, and he saw his vet on Thursday and Friday. Both claims were processed by Friday afternoon, and the reimbursement is great. They sent an email this morning asking how he is doing. Happy to say he went for his final checkup this morning & all is well. We recommend Healthy Paws whenever we can. Our vet is totally impressed with our coverage. Thank you for your genuine concern and caring for our furry loved ones!
Insurer: Healthy Paws
By: Elaine
Simply outstandung Surgery
Our vet suggested Embrace pet insurance and we couldn't have been more satisfied. Other pet owners seem astonished when I tell them not only do we have pet insurance but we have a wonderful company. Two ACL surgeries have been handled promptly and with friendliness. I have told everyone to call Embrace. Bob M. - New Jersey
Insurer: Embrace
By: Bob
Best pet insurance company - period.
I did a lot of research before deciding to go with Healthy Paws - coverage, benefits, deductible, etc. I'd had a very negative experience with another pet insurance company in the past, so I was skeptical to say the least, but Healthy Paws has changed my mind - they have been nothing but wonderful! We adopted our dog as a 5-month-old puppy back in May, and unfortunately, she's had a string of procedures and hospitalizations in the months since. Healthy Paws has paid our claims in a timely manner, the coverage has been exactly as stated on their site (no surprises), and they've been incredibly nice about it as well. I'd recommend Healthy Paws (and do) to anyone.
Insurer: Healthy Paws
By: Katy
Excellent Service
Our dog experienced back pain and was barely able to walk. Our vet gave him some muscle relaxants and did a series of laser treatments to relieve swelling. I was worried they wouldn't cover the treatments because they are not commonly used. Embrace covered the treatments and we are grateful that they did. Our dog is so much better and we used very little medication.
Insurer: Embrace
By: Champ's
best pet insurance. Fast service
My 3 year old Maltese-Poodle mix was attacked by 2 boxers while I was taking her for a walk. A portion of her intestine was sticking out from the wound she sustained. She had emergency surgery and stayed in the hospital for 2 days. I was surprised at how fast HealtyPaws responded to my claim. I received a reply from them 4 hours after I submitted my claim.It is also reassuring to know that they will pay 90 percent of the total bill. Getting Healthy Paws insurance for my dog was the smartest thing I've done.
Insurer: Healthy Paws
By: Cecilia