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Flexible policies and speedy reimbursement
I have both of my dogs insured through Embrace. I like the way that you are able to customize the policies to fit you situation and that they reimburse on the actual cost of the visit, not through a set schedule of procedures. I have not had to use the policy for either dog until recently when my dog developed a UTI and incontinence. I was able to get her proper testing, treatment and follow-up without worrying so much about the cost. Once the deductible was met for the year (there is no deductible per incident), I received a check for their percentage within a couple of weeks.
Insurer: Embrace
By: Jennifer
outstanding
I got pet insurance for my dog Sophie because when my husband brought her home from Georgia she had not had shots nor any type of treatment.. Since having this insurance we have not had to pay a lot for her treatments nor shots... I would tell everyone who has a pet to get he insurance because it dos pay off in the long run... Sophie is a vey healthy and happy dog since we got her and now she is up to date on everything... That's ASPCA for the outstanding work you do and your helpful services you offer...
Insurer: ASPCA
By: Edwina
Awesome - fast and friendly!
This is probably the best thing I could've gotten for our dog. If we never had trupanion, I'm sure I wouldn't be writing this review/survey. Asides from increasing premium from date of signing up, everything else is great and I would've given a 10.
Insurer: Trupanion
By: Ariesse
Awesome - fast and friendly!
This is probably the best thing I could've gotten for our dog. If we never had trupanion, I'm sure I wouldn't be writing this review/survey. Asides from increasing premium from date of signing up, everything else is great and I would've given a 10.
Insurer: Trupanion Canada
By: Ariesse
Embrace Was There When I Needed It
My Golden Retriever Putter, was neutered and I noticed he was scratching quite a bit after. Two weeks later he was operated again for swallowing 3 large rocks. Unfortunately, he was still scratching (which we are still trying to determine). To date I have spent over $5300 and I can't tell you how much easier it is to have the Embrace coverage. I will never own another dog without Embrace insurance. The people are so helpful explaining the claims and anything else you need. I am thinking of expanding for my cat as well.
Insurer: Embrace
By: Cathy
Absolutely Fabulous
Dog got bronchitis -- took her to the vet at 4 pm. Vet's office filed Claim for me with Trupanion. That evening I had a call from Trupanion confirming a couple of things. email immediately followed outlining the coverage, which was exactly as described when I purchased the insurance. Check arrived a few days later. Needed a second round of antibiotics. Office filed claim again. Quickly received email and a few days later--payment for the pills. I wish my own medical care was this efficient and prompt!!
Insurer: Trupanion
By: Sharon
Absolutely Fabulous
Dog got bronchitis -- took her to the vet at 4 pm. Vet's office filed Claim for me with Trupanion. That evening I had a call from Trupanion confirming a couple of things. email immediately followed outlining the coverage, which was exactly as described when I purchased the insurance. Check arrived a few days later. Needed a second round of antibiotics. Office filed claim again. Quickly received email and a few days later--payment for the pills. I wish my own medical care was this efficient and prompt!!
Insurer: Trupanion Canada
By: Sharon
Quick in response
We took the pup in due to coughing and sent in the claim in case it would amount to more than the innitial visit. Thankfully it did not and Amelia got well from good care and and minimum meds. Thank you for your quick response.Linda
Insurer: Embrace
By: Linda
fox tail surgery
My Alaskan Malamute had a Fox tail on her flank discovered by her groomer. The mass was the size of my fist. Surgery found a track of 8inches. This was the first claim I have filed and was very pleases in the prompt manner in which it was handled and the ease in filing it. I am so glad that I have insured my dogs with your company.
Insurer: ASPCA
By: Judy
Horrible experience
I signed up for Embrace a few months ago. My cat had an accident that caused lameness and laceration on his hind leg and I brought him to the vet. I submitted my claim to Embrace. They denied me coverage, stating that it was a related incident to a wound that my pet had had prior to my signing up for the policy. It is completely unrelated. I am so disappointed. What a waste of my money and time. Furthermore they took more than three weeks to come to this decision. Very bad customer service.
Insurer: Embrace
By: Heather