154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 27, 2014

Outstanding Service

My female Cairn Terrier, Kenzie, suffered a partial tear of her right rear ACL. Her surgery was on 1/15/14, and the claim form for the services she received was submitted to Healthy Paws electronically on 1/20/14. I received a confirming email on 1/21/14 that the claim had been received and shortly after that (in a matter of a few minutes), I received an email advising that the claim had been processed and the Explanation of Benefits was attached. The total claim was for $2,300 and Healthy Paws advised they would reimburse $1,618. Today, Jan. 27, 2014, my reimbursement check arrived in the mail. I am employed in the insurance industry as a broker, and am extremely impressed with the timeliness and efficiency with which Kenzie's claim was handled. I wish human health insurance carriers were this efficient! I am extremely pleased with Health Paws and would not hesitate to recommend them to anyone.

Insurer: Healthy Paws

By: Mary

Useful
January 27, 2014

Couldn't be happier

We adopted a dog and within a month, found out she was affected by a genetic health condition. She had to have major hip surgery. Healthy Paws saved the day. Between x-rays, medication, bloodwork, and the surgery the price really wracked up! At the end of it all, our cost out of pocket was only about $600. We have an 80% reimbursement plan so you can imagine all the bills! Claims are super easy to file and process quickly. Should you have a question, they are friendly and helpful. They even followed up after her surgery to see how she was doing!

Insurer: Healthy Paws

By: Nancy

Useful
January 27, 2014

The Real Deal - no gimmicks

Our Standard Poodle is not quite 3 years old. This month she was either bitten by something (spider?) or ingested something toxic. She was very, very ill for 8 days. I really thought she would die. We visited the emergency vet twice during this time, and our own vet numerous times. Each evening we scanned in our receipt from the vet, and by the next morning we had a processing response from Healthy Paws. We had a previous claim with them in 2012, also with excellent results. The caring and responsiveness of Healthy Paws really helps when you have a seriously ill or injured pet. We will never be without pet insurance!

Insurer: Healthy Paws

By: Susan

Useful
January 27, 2014

Quick turn around, covered what they promised.

We adopted our dog Tucker four years ago and last April after a minor health scare (allergic reaction) we decided to take the plunge and purchase insurance for him and our other dog. Over the Christmas holidays Tucker started getting sick (vomiting) and after several panicked trips to the emergency vet an ultrasound reveled a foreign body that needed to be removed surgically. Healthy Paws covered exactly what the policy said they'd cover which was 90% of everything less the exam fees. It took under the ten business days they promised to get the check out once we'd submitted our claim, really appreciated that. Each time we called with questions they answered them succinctly and clearly and went the extra mile to help us track down Tucker's previous medical history (we'd adopted him while serving in the military and his records were spread over several states). A tip to other pet owners: when you contact your veterinarian's office for records ensure they end you the narrative treatment history not just the invoices, the treatment history is necessary for reimbursement. Healthy Pets followed up with us inquiring about Tucker's health which I thought was nice. Bottom line: they covered exactly what the policy claimed to cover and got us our reimbursement in less time then they promised so we'd definitely recommend them to other pet owners.

Insurer: Healthy Paws

By: Michael

Useful
January 27, 2014

Thank Goodness for Healthy Paws!

I had to learn the hard way about having pet insurance but luckily I did. I have three cats insured with Healthy Paws and never had an issue, but of course I never had to file a claim. Then came TobySky. A beautiful husky that was left for dead. I was nursing him back to health in hopes of adopting him out. I knew I needed insurance but lets face it an old dog getting insurance??? I was skeptical but determined. I made sure Toby had all of his shots and got blood work, with a clean bill of health I applied to Healthy Paws and they accepted him with open arms. It wasn't a moment too soon because a few months later Toby developed dry eye syndrome and while on medication, his beautiful blue eye developed a deep ulcer (a complication that apparently can happen with dry eye). The day I found out I had to rush him to the emergency hospital and his eye was operated on. The bill was $2700. Without insurance he would have lost the eye as I would not have been able to afford the surgery. When I submitted the claim I was nervous, wondering if they would find some kind of loophole not to pay, but within 24hrs I received an email the claim was processing and another 24hrs later it was processed. Two days! Totally unheard of for insurance but that wasn't the end, a few days later they sent me an email just to check in on Toby. I am very fortunate to have found Healthy Paws. I am happy that all my pets are under them, the peace of mind is priceless. BTW we have decided to ke

Insurer: Healthy Paws

By: Michelle

Useful
January 27, 2014

Fast, Efficient Service

My dog Gracie has had three surgeries. An episioplasty for continual vaginal infections, a ruptured liagment on her right knee and a ruptured ligament on her left knee. Each time Healthy Paws has processed, approved and paid her claims within 72 hours. Gracie was a rescue puppy and not knowing her background I decided to get insurance. It turned out to be a wise choice. If you are considering getting pet insurance look no further. This company has the best customer service I have ever experienced!

Insurer: Healthy Paws

By: Mary

Useful
January 27, 2014

Embrace for my Malamute

I have had my pup since he was 9-10 weeks old. He is currently 10.5 months old going on 11 months soon. He had a case of puppy papilloma. Essentially puppy pimples that dogs usually get when they play with other dogs and is normal in a growing well socialized dog once in his early lifetime as he or she will build an immunity to it afterwards is what I have learned. My vet said it should go away on its own naturally or I could use meds to help it along, which I did. Took less than a month to receive money back. Embrace is good because they cover vet bill directly instead of comparing your vet's region for average going price for services you get. They also send me money back for wellness coverage really quick within a week. But the 2 times he has had illness claims they have taken long. the first time was November 7, 2013 and we didn't receive money back until December 8, 2013. So you will get the money just be prepared for a month later. Speed of refund is very important to me so I may look elsewhere in the near future while my dog is still young.

Insurer: Embrace

By: Solomon

Useful
January 27, 2014

Thank Goodness for Healthy Paws Insurance

Lilly my Boxer chewed and swallowed pieces of a blanket. It got stuck in her jejunum. Lilly became septic and actually died during the first surgery but they were able to bring her back. She did require another surgery, plasma, lot of blood work, lot of medication, and a week stay at the vets hospital. Lilly's bill was just over 4000.00. I could have never afford this without Healthy Paws Pet Insurance. They did not give me any hassle,they handled my claim in just a few days then they mailed me my check and sent e-mails to check on Lilly's recovery. Love you Healthy Paws!

Insurer: Healthy Paws

By: Lilly

Useful
January 27, 2014

Could have been perfect.

The claim for treatment for cardiac disease was rejected and was received by letter which was extremely upsetting to me. I would suggest in future notify the owner by phone and provide some options sush as to appeal. Once the claim was accepted, the results were excellent. I certainly have had many claims over the 8 years and the payments have been timely and verbal communication has been excellent.

Insurer: Trupanion

By: Janice

Useful
January 27, 2014

Could have been perfect.

The claim for treatment for cardiac disease was rejected and was received by letter which was extremely upsetting to me. I would suggest in future notify the owner by phone and provide some options sush as to appeal. Once the claim was accepted, the results were excellent. I certainly have had many claims over the 8 years and the payments have been timely and verbal communication has been excellent.

Insurer: Trupanion Canada

By: Janice

Useful

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