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Hassle free
Have had Trupanion for 2 years now so far only one issue with getting a reimbursement check but otherwise no issues. From my very fist claim for a foreign body removal from stomach 90% return from 3k bill. Now continuous skin infections all test and treatments covered including special food and non prescription supplements. Customer service has been very polite and helpful. Not sure of hours but they are open on weekends. I would really love to see a portion of vet/specialists office visit fee covered. As it stands no portion of visits covered. Overall I would recommend Trupanion. They are probably most expensive but you do get a return if you use it. They also cover a lot of non routine items like holistic treatment and rehab.
Insurer: Trupanion
By: erik
Hassle free
Have had Trupanion for 2 years now so far only one issue with getting a reimbursement check but otherwise no issues. From my very fist claim for a foreign body removal from stomach 90% return from 3k bill. Now continuous skin infections all test and treatments covered including special food and non prescription supplements. Customer service has been very polite and helpful. Not sure of hours but they are open on weekends. I would really love to see a portion of vet/specialists office visit fee covered. As it stands no portion of visits covered. Overall I would recommend Trupanion. They are probably most expensive but you do get a return if you use it. They also cover a lot of non routine items like holistic treatment and rehab.
Insurer: Trupanion Canada
By: erik
First time having pet insurance, glad I have it!
The saying, I rather have it and not need it, than need it and not have it certainly applies here!We have a Weimaraner who is almost 2 Years old and he has been a handful to say the least, but he has brought many smiles and I am glad we have some help recouping money spent at the vet. The premiums have been covered and more, the people I have spoken with on the phone from ASPCA Pet have been very courteous and helpful!
Insurer: ASPCA
By: Martha
I'm so glad I chose Healthy Paws!!!!!
My puppy of 7 months had to have eye surgery in both eyes to correct entropion. The moment I saw the cost of surgery, I felt a pit in my stomach wondering if my pet insurance company was going to fight it somehow and not pay for it. Nowadays companies are all about making a profit and seem to care little of their customers. To my pleasant surprise, Healthy Paws covered 100% of the surgery and expressed genuine concern for my dog by following up with me to check if my dog was recovering well. Everyone conversation I had with a representative from Healthy Paws was very helpful and extremely nice...very refreshing! I would definitely recommend Healthy Paws for anyone looking for pet insurance. I'm just so glad I picked them because once your pet has a condition, it's considered a pre-existing condition and won't be covered by the new insurance company if you decide to switch.
Insurer: Healthy Paws
By: Angel
Excellent coverage and caring.
My two-year-old Golden Retriever tore her ACL (cruciate ligament), and had to have surgery. EMBRACE not only reimbursed for the surgery, but for six weeks of physical therapy as well. I'm impressed with their coverage, and their caring follow-up to see how Emmie is doing.
Insurer: Embrace
By: Doris
I would rate this policy five star
I have been more than satisfied with communication, payments, and efficiency. I have no hesitation to recommend Embrace. I have already referred three friends
Insurer: Embrace
By: Avriel
Puts Health Insurance to Shame
I've worked as a medical secretary for the past 6 years and working with health insurance companies is a big part of my job. I am simply blown away by Embrace Pet Insurance in every category, so much so that I'm disappointed it's not available to humans!. The customer service may actually be the best I've ever gotten from any large company, insurance related or no. It is simply incredible how quick their employees are to reply to emails, and how kind and helpful their staff is. If you call them, you'll actually get a person on the phone right away! I am very grateful and glad that my pug has Embrace Insurance and recommend them to every pet owner I know. I live in NYC where veterinary bills are astronomical, and Embrace has helped cushioned the blow for many expensive crises. Two thumbs up!
Insurer: Embrace
By: Beth
Our dog died and Embrace was there for us
My family just went through every dog lover's worst nightmare, and Embrace was there for us. Our beloved 22-month old Labrador, Siska, got sick out of the blue and within a few days had to be euthanized because of liver failure. We ultimately learned it was cancer (lymphoma); there were no prior warning signs. We were shocked and devastated. And the vet bills, triggered by our regular vet and emergency specialists frantically trying to save Siska from what at the time was an unknown cause, were astronomical. Embrace was there for us at every step, both in terms of sympathy and financial coverage. We received kind, thoughtful e-mails and handwritten cards in the mail from multiple Embrace personnel. The multiple claims were processed promptly, and checks for 80% of the total cost (thousands of dollars) minus the deductible, sent just as promptly. Embrace also immediately cancelled our future insurance coverage and reimbursed us the pro rata portion of the annual premium that we no longer needed. There were no hassles or delays. We received the coverage we were promised. And Embrace handled the entire situation with a sense of grace and responsibility that was all we could have asked for in our emotionally fragile state. My family, unfortunately, is living proof that unexpected health disasters can strike even young dogs. If you love your dog and want protection against the astronomical bills that will result if disaster strikes, don't roll the dice. Get pet insur
Insurer: Embrace
By: Ted
Have had a good experience to date.
Embrace, though expensive, has handled three claims I have had with ease and expediently. Their website is also very easy to navigate. All in all, a good experience.
Insurer: Embrace
By: Mike
Glad I had this!
I've had the accidental plan for my dog since 2010 and thank goodness I did because just recently my maltese needed surgery for a torn CCL that was going to cost me over $2k!!! Although the entire amount was not covered, ASPCA helped cover the majority of the charges :) and my dog is doing very well now. It was a quick process that took about a week to process and for me to receive the check in the mail. Just be sure to submit all of your pets medical records from every vet to help speed up the process. Will definitely continue to have this insurance for my dog.
Insurer: ASPCA
By: Manpeet