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Excellent service
I've had Trupanion for 3 years and couldn't be happier with the people I speak to and the turnaround time with my claims. My vet actually showcases Trupanion in her practice.
Insurer: Trupanion
By: B
Excellent service
I've had Trupanion for 3 years and couldn't be happier with the people I speak to and the turnaround time with my claims. My vet actually showcases Trupanion in her practice.
Insurer: Trupanion Canada
By: B
Praise God I purchased insurance!
I am so glad that I bought the insurance for my dogs. Both of them have needed it at one time or another, but especially when my puppy got sick, the insurance was there to help us pay the bill!
Insurer: Embrace
By: Paula
Great Customer Service & Claim Payment!
This was a great decision! I've been with Embrace since October of 2013 (my first ever experience with pet insurance) & just received my first wellness claim payment. It was less than 10 days from date of fax to mailbox! I've also received wonderful, prompt, professional, yet still 'real' & friendly communication from Embrace before during and after my submission - wouldn't it be great if human insurance was this painless? THANKS EMBRACE!!
Insurer: Embrace
By: "Karah"
Fast service!
Trupanion has always been very expedient with responding to my questions and claims. And even though it's not really advertised, they can do most of their interactions via email. I just scan in my receipts, fill out and sign the claim form, scan and email in. This last one, I had an approval within 4 days.
Insurer: Trupanion
By: Shannon
Fast service!
Trupanion has always been very expedient with responding to my questions and claims. And even though it's not really advertised, they can do most of their interactions via email. I just scan in my receipts, fill out and sign the claim form, scan and email in. This last one, I had an approval within 4 days.
Insurer: Trupanion Canada
By: Shannon
thank god for your caring service
Thank GOD for your caring and professional staff in this very, very bad time in our lifes nikki is like my child and if we lose her my life wont be the same .and your staff I feel seems to know this by the way they treat me when they speak to me on the phone.never a problem and never a bad attitude with anyone on the phone I have recommended your service to many people and I will be for a long time from now as well.thank you all so much.with all my thanks and gratitude michael
Insurer: Embrace
By: nikki
Quick Claims, Good Customer Service
We submitted our claims from the last 6 months over the past few weeks and received checks promptly. Anytime I have a question I get an answer right away via email, very impressed with their customer service. We have had our puppy for half a year and our insurance has benefited with wellness exams/vaccines.
Insurer: Embrace
By: Alisha
Very Impressed
In May we lost of old boy Dusty, a 15.5 year old golden retriever. The last 3 years of his life we encountered multiple surgeries in addition to cancer treatments; we'd do anything for him to be healthy and comfortable in life. We promised ourselves that with our next dog we'd have insurance.....we now have adopted 2 more goldens and signed them up with Embrace. We have experienced excellent and prompt customer service on every level. We cannot speak highly enough about the ease of signing up to convenience of claim filing to the fantastic response times. Every pet owner should look into their coverage, premiums are very reasonable. Thank you Embrace for giving us piece of mind and wonderful coverage!
Insurer: Embrace
By: Tina
Best Pet Insurance Ever!
I love having this insurance. It is peace of mind for us, with a young dog. It came in handy recently when Silly Dog at a pound of M&M's (he is only 10 lbs) We rushed him to the ER and he had to spend the night. The bill was handled super fast, and customer service was fantastic. This was a first claim for us!
Insurer: Healthy Paws
By: Shannon