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Easy Claims Process
I've been an Embrace customer for almost 15 years. They've consistently paid my claims quickly and efficiently during that time, whether for something small or for larger expenses including ongoing, chronic conditions, prescriptions (a HUGE help!), and dental care. I'm easily able to upload my receipts/invoices on their site in less than 5 minutes, and claims are usually processed within a few days.
Insurer: Embrace
By: Chris
Waste of money
My shi tzu was diagnosed with glaucoma before I signed up for Embrace. So all my claims involving his eyes even when it’s not due to glaucoma got denied. Then I found out that my premium was going up this month. So I canceled it. Then they offered me a lower rate that would cover more. It didn’t make sense at all. I still canceled it. I just wasted $35.74 every month for over a year. Then they charged my credit card for the new rate of $53.67 on the day I canceled the insurance. I disputed the charge. It’s still under review.
Insurer: Embrace
By: Arlene
Excellent customer service and reliable
Claims easy to report. Fast response Awesome customer support
Insurer: Spot
By: Maria Posada
I moved from a prior insurance company…
I moved from a prior insurance company when their rates increased dramatically. Spot Insurance has proven to be much better than the higher-priced option. Their premium costs are reasonable, their reimbursements are as good as expected and their responsiveness and claim payment timeline/efficiency are "SPOT" on.
Insurer: Spot
By: Janet Dunscomb
Super easy to submit claim & very quick…
Super easy to submit claim & very quick reimbursement !
Insurer: Embrace
By: Terry Rieger
Claim form process was easy to complete…
Claim form process was easy to complete and we had the direct deposit within 4-5 business days. No complaints at all.
Insurer: Spot
By: Sherry Reich
Detailed, concise and great follow through.
We appreciate the in depth evaluation of our dogs claims conducted by Taylor. It was fair, concise and detailed. Taylor renewed my confidence in the fact that Embrace was going to follow through with the appropriate reimbursements on our dog’s medical bills. This insurance was recommended for us by a DVM. We are happy to continue with Embrace. Online and email communication was great. The only thing to do as a “better” is the communication by telephone can be less of a wait time. We waited 30-60 minutes on two of our phone calls for clarification.
Insurer: Embrace
By: Marlene Hall
Recommend
My pets got cover with peace of mind fast and easy.
Insurer: Spot
By: Nhan Nguyen