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Still awesome!
We have had Embrace for almost 4 years now and they continue to deliver great service. We have had no hassles on claims & the claims are processed within just a few work days. The premiums did go up last year quite a bit which was worrisome - I hope they don't continue to rise. So far, I think it is still worth it in the event of a serious costly injury or illness. I would highly recommend if you're looking for pet insurance!
Insurer: Embrace
By: Aida
Pets Best insurance
Very happy with Pets Best Insurance. They have always offered prompt payment and fair compensation for our claims. Highly recommend!.
Seems pretty easy to use
Seems pretty easy to use. The website is simple for submitting claims.
Insurer: Embrace
By: Leonard
Peace of mind
The online claims process is easy to navigate, and reimbursement is sent quickly. I feel that the premiums charged are reasonable for the peace of mind that knowing my dog's medical needs will be covered, and I can afford to give her the best care possible. They even reached out to check on my dog after she experienced a medical emergency to see how she was doing.
Excellent Outcome
Recently experienced my first claim experience. My 12 yr old ShihTsu needed surgery to repair a ruptured disc. I had no problems submitting the claim and received notice quickly regarding the amount of money I would be reimbursed. I expect to receive my check shortly. I was very happy with the outcome. Zoey is recovering nicely and I’ll be reimbursed for the major part of the claim shortly.
Insurer: Pets Best
By: Frances DeSImone
Scam
If I could give zero stars, I would. This so-called “pet insurance” company is an absolute joke. They lure you in with promises of peace of mind and coverage for emergencies, but when it actually matters, they do everything in their power to avoid paying. I recently had to take my pet to the ER for an urgent situation—a visit that was already stressful and expensive. I filed my claim with every single document they requested, thinking I was covered. What did they do? They nitpicked every minor detail to deny the claim only paying $40 after a $900 visit, claiming it didn’t fall under their “coverage criteria.” It’s absurd. What’s the point of paying outrageous monthly premiums if they won’t even cover a legitimate emergency? They hide behind vague fine print and ridiculous loopholes to dodge responsibility. The process of filing a claim is a nightmare, and the customer service is useless. They don’t care about you, your pet, or the fact that you’re relying on them in a time of need. This isn’t insurance—it’s a scam. Save yourself the headache and put the money into a savings account for your pet’s medical expenses. You’ll end up paying out of pocket either way, so why bother with these fraudsters? DO NOT trust them with your pet’s health or your wallet. This company is nothing but a profit-hungry scam operation, preying on pet owners when they’re most vulnerable. Shameful.
Insurer: Embrace
By: HM
Healthy Paws has been consistent in…
Healthy Paws has been consistent in their support from puppyhood to my dog's senior years now. The claim submission process is easy online and reimbursement is very quick. My dog was recently diagnosed with cancer and after submitting the records and bill I received a very thoughtful and personal e-mail extending their support during this difficult time. It is so rare these days to receive a personal and thoughtful and unsolicited communication from a company. It just solidifies how authentic Healthy Paws mission truly is. It meant so much to me. I'm very satisfied with my policy and service and am so glad I have them so I can focus on taking care of my baby.
Insurer: Healthy Paws
By: ML
Wait forever for them to respond only…
Wait forever for them to respond only to telling nothing is covered by we need every vet he's ever seen! And everything is pre existing conditions or not enough info! Don't by any pet insurance I've had 3 different ones all a scam I'm paying 163$ a month for one dog and won't cover!!!!! Don't waist your money on any of them
Insurer: Embrace
By: Rob Lee
Always professional service and…
Always professional service and telephone and on online - would highly recommend
Insurer: Embrace
By: Ron Corn
Enrolment was easy...price was almost…
Enrolment was easy...price was almost 50% higher than what the commercial noise stated, but it still seemed to be OK. I did the enrolment because the cat is a registered bengal and worth a bit, plus we love her all to hell. However with any insurance two issues are important. Price increases that are hard to justify, and no coverage for a variety reasons when claims occur. How easy it is to send money for coverage isn't as important as what the coverage really is in the end, and whether or not a pet savings account is cheaper in the end. So we'll see.
Insurer: Trupanion Canada
By: Harvey