221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Long turnaround time poor customer service
I have both illness and wellness plan. I have had nothing but difficulty and denial for simple wellness claims. Not to mention extremely long turn around times for simple wellness claims. I would not recommend this company to anyone.
Insurer: Pets Best
By: Meg
Claims were easy to submit and…
Claims were easy to submit and reimbursement process was quick!!! Feel grateful to have signed up!
Insurer: Spot
By: T Money
I feel super confident with choosing Pumpkin!
I was looking for pet insurance after a traumatic experience with a pet who got sick and having to deal with not only the emotional turmoil but also the stress of financial burden. I heard great things about Pumpkin and after doing some research and comparing other companies, Pumpkin seemed like the best option. Pumpkin expedited my current cat’s bill within 9 minutes and I received the funds shortly after. I feel super confident with choosing Pumpkin to help take care of my fur babies.
Insurer: Pumpkin
By: Jocelyn
Premium More Than Doubles When Pet Turns 9
The premium rate jumps when your pet turns 9, it more than doubles. I’d heard warnings from others about this, and unfortunately it is true. If your pet has any preexisting conditions you feel trapped. While you can adjust your deductible and reimbursement percentage, the increase is so steep you have to minimize your coverage to get to a reasonable increase. For a 15% increase I’d have to move to $1,000 deductible with 50% reimbursement. There are many more options out there for pet insurance which won’t double/triple/quadruple (when your pet is 12) your premium. If only I’d done more research before purchasing. This insurance is fine unless your pet ages. Which is what we all want, for our besties to live very long happy lives. My best advice is to research other pet insurances, and ask others with the insurance if they received huge rate increases when their pet turned 9+.
Insurer: Healthy Paws
By: JLO
Tremendous and honest customer service—…
Tremendous and honest customer service— a much appreciated effort to reduce our premiums for our three dogs
Insurer: Embrace
By: Edmund Piccolino
Great customer service
Great customer service
Insurer: MetLife
By: Stephanie Schaefer
Easy instructions and fast refund
Easy instructions and fast refund
Insurer: Pumpkin
By: Lisa Born
Great Company
I’ve been with Healthy Paws for almost two years now. My dog has had a few issues during this time. They are the easiest and most responsive insurance company I’ve ever dealt with. I can’t recommend them enough.
Insurer: Healthy Paws
By: Dan Feldstein
I don't know if I am signed up again
I don't know if I am signed up again, and at what price for the year
Insurer: Sonnet
By: Dean Pinder
Reliable and Fair Pet Insurance
We have had Healthy Paws pet insurance for our last two dogs, Winnie and now Grace. Particularly in the roughest moments, we have been very thankful we chose Healthy Paws for our pet insurance needs. Having our claims processed fairly and efficiently has been so helpful as we have navigated tough health situations with both dogs. We are very thankful we have found a pet insurance we can count on with no lifetime limits and transparent and consistent claims processing. This ensures we don't have to choose between our pet and our financial security if tough health situations happen.
Insurer: Healthy Paws
By: Katie