154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Better to not have insurance
They hide everything in the fine print. Their accident and illness plan doesn’t cover the emergency exam portion of your emergency visit which is often half of the price of taking your pet to an emergency vet. They also only pay $150 towards spay/neuter and won’t cover anything that is labeled as pre-op such as medications or the pre-op visit, even though they advertise covering spay/neuter. We paid $71/month for 9 months with a new puppy (lots of exams, vaccines, office visits, neuter, and emergency visits) and got reimbursed a whopping $200 total in that time because nothing is covered or even counts toward your deductible. It makes more sense to not have this insurance.
They have been dragging their feet from…
They have been dragging their feet from the very start of our FIRST claim with them. It has been 20 days and several emails plus a direct letter to them asking what they keep saying 10 days for a claim to be processed. It is double that now. This is not a large claim. With the results received from this small claim, I am worried that if we had a major claim this would be the result. We have two dogs insured with them and will be looking elsewhere for a reputable pet insurance company.
Insurer: MetLife
By: Don N
Highly recommend
I recommend Embrace Pet Insurance to everyone I know. They have been great with all our dogs. The claims process is very easy!
Insurer: Embrace
By: Hannah Phippen
Reimbursement takes way too long.
The 1st time we took our dog to the vet after getting onto Embrace, our reimbursement was deposited into our bank within 2 or 3 DAYS! This 2nd visit, 3 months later, was much higher than expected. We need that reimbursement , but we’re told online that it could be 1 MONTH. We need it deposited ASAP - not a month later. If this is what to expect, then maybe we’ve made a bad choice.
Insurer: Embrace
By: Carole
we have 4 pets insured by fetch
we have 4 pets insured by fetch—2 young cats, and 2 mc nab herders, 2 and 11yo. every few years i check other pet insurance company pricing and coverage, and stick w fetch because i can speak w a live rep for help, fetch keeps its word on coverage, and fetch pays out. last saturday, megan took my call, was friendly, kind and professional. she corrected organization of submitted documentation so that duncan’s surgery preauthorization was completed today. we are grateful for fetch and let our vet know how happy we are!
Insurer: Fetch
By: vicki ronaldson
The reimbursement process is very easy…
The reimbursement process is very easy as. You just access your account online and file your claim and in a matter of 2-3 days reimbursement is direct deposited into my account.
Insurer: Spot
By: Jollin Gonzales
Never an Issue with EMBRACE
I have NEVER had a problem nor issue when submitting claims; requesting info; etc. The staff is amazing-- very concerned; always willing to help on any issue. Using EMBRACE completely negates my stress with my dog's health care costs - enabling me to be a better dog parent. I have been with EMBRACE for awhile and have NO plans of leaving! Thanks EMBRACE!
Insurer: Embrace
By: Kathy S
I called regarding my policy and was on…
I called regarding my policy and was on hold about 3 or 4 minutes until finally someone answered! I talked to 2 different customer service associates and both were professional, kind, patient with all my questions! I got all my issues resolved!
Insurer: Embrace
By: Karin Davis
My representative who I was speaking to…
My representative who I was speaking to was so helpful, so nice she explained everything
Insurer: Prudent Pet
By: terri.fertelcomcast.net
Easy to use online claims
Easy to use online claims, fast review and processing of claim.
Insurer: Embrace
By: Jennifer Griem