5
out of 5
Verified
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5
out of 5
Verified
The Gift of Extra Time
I am very grateful to the team at Trupanion. It was devastating when our corgi, Waffles, was diagnosed with cancer at age 12. But Trupanion helped to ease the financial burden of surgeries and cancer treatment during a very difficult time. We appreciated how easy it was to submit invoices, how promptly claims were processed, and the compassion of their staff. As a result of the treatment we got to spend more time with our sweet boy than we otherwise would have. Thank you, Trupanion team, for that precious gift.
- INSURER: Trupanion
- POSTED: 05/01/2023
- BY: Brian
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
4
out of 5
Verified
Because your processing & payment of claims submitted has fallen apart!
Because your processing & payment of claims submitted has fallen apart!! Iâve been waiting 10 days now- where it used to be 48 hrs!
- INSURER: Trupanion
- POSTED: 05/01/2023
- BY: Debbie
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
5
out of 5
Verified
We have had Trupanion for over 8 years and ALL of our experiences with them has been positive.
We have had Trupanion for over 8 years, and ALL of our experiences with them has been positive. Dependable, reliable and timely in there response to claims, and providing information.
- INSURER: Trupanion
- POSTED: 05/01/2023
- BY: Ray
- BREED: Miniature Dachshund
- AGE OF PET: 7 - 10
3
out of 5
Verified
The claim was logged/entered Incorrectly by Trupanion so I Had to run down the medical records and submit an appeal!
The claim was logged/entered Incorrectly by Trupanion so I Had to run down the medical records and submit an appeal! Several Claims Have Been Logged/Entered Incorrectly - and thus rejected because the diagnosis was entered incorrectly! They made the mistake so they should fix it without making me submit an appeal with medical records!
- INSURER: Trupanion
- POSTED: 05/01/2023
- BY: James
- BREED: Dachshund
- AGE OF PET: Over 11 years
5
out of 5
Verified
5
out of 5
excellent company
This company is true to its' word. After my deductible, they have paid 90% of my young dog's oncology and vet bills. I would never have been able to afford this treatment. They answer all calls promptly and with a satisfying answer. Claims process is easy and reimbursement is quick! I HIGHLY recommend them
- INSURER: Pets Best
- POSTED: 04/30/2023
- BY: Sharon
- BREED: Pitbull
- AGE OF PET: 0 - 3
5
out of 5
I love this company
My cat is 16.5 and has multiple health issues, and Trupanion has come through for me time and again. Their customer service is outstanding and the claims process literally could not be easier. Thank you, Trupanion.
- INSURER: Trupanion
- POSTED: 04/30/2023
- BY: Karen
- BREED: Domestic Short Hair
- AGE OF PET: Over 11 years